Mercedes-Benz of Cutler Bay

Awesome! I brought my car in because of the front tires. They were rotting. The back ones were perfect. They could not have been nicer! They were professio I brought my car in because of the front tires. They were rotting. The back ones were perfect. They could not have been nicer! They were professional, took the car in immediately, were concerned about my safety, took me home and called when the car was done. They called when extra work was necessary and for approval if the charges. More

Outstanding service Always have the best service. Consistently good. Mr. Lee Sang is fantastic, very helpful, always goes the extra mile to make the experience positive. Always have the best service. Consistently good. Mr. Lee Sang is fantastic, very helpful, always goes the extra mile to make the experience positive. Ms. María José was very attentive, informative and helpful. More

As always, excellent service Was very pleased that I was given a "loaner" exactly like my SUV. The service and friendliness of the staff is always outstanding. Wouldn't go anywh Was very pleased that I was given a "loaner" exactly like my SUV. The service and friendliness of the staff is always outstanding. Wouldn't go anywhere else. More

Excellent service as always Easy way to get appointments Easily access able location Very friendly and assisting staff Inviting waiting area Car delivered service as always Easy way to get appointments Easily access able location Very friendly and assisting staff Inviting waiting area Car delivered on time as promised More

Excellent Laura Delgado was fantastic from start to finish! No down time, everything was handled by phone and email. The car was delivered by flatbed directly t Laura Delgado was fantastic from start to finish! No down time, everything was handled by phone and email. The car was delivered by flatbed directly to me. Excellent service in every way! Five Stars ?? More

Purchasing a Car The service at Mercedes is excellent. The whole process, from selecting the car to actually completing the purchase of the car, was exceptional. The s The service at Mercedes is excellent. The whole process, from selecting the car to actually completing the purchase of the car, was exceptional. The salesman, was great and even drove to where we were after we purchased the car to make sure everything was fine when we called asking about an issue with out car. More

Great job The staff is amazing and very professional. They made you feel important and like family. They are always there for you. I always recommend to everyon The staff is amazing and very professional. They made you feel important and like family. They are always there for you. I always recommend to everyone More

EXCEPTIONAL CUSTOMER SERVICE Mercedes Benz of Cutler Bay has always given me outstanding service. I have been using the service center for three years now. Every employee encounte Mercedes Benz of Cutler Bay has always given me outstanding service. I have been using the service center for three years now. Every employee encounter I have had has been pleasant. I have been to a few other Benz dealers/service departments and it felt not on par with Culter Bay. If you are in the Miami area think about giving this location a try, you might be pleasantly surprised and leave your current dealership. More

Professional Service The upfront relationship with the service administrator, Adam Littman, has always been extremely professional. He's always upfront on sharing insightf The upfront relationship with the service administrator, Adam Littman, has always been extremely professional. He's always upfront on sharing insightful information about my pending service work and continue to keep me in the loop in a timely manner. My only constructive comment is that it took at least 15 minutes for the paper work from the service area to catch up with my car being brought up front and then sitting there waiting for me to complete the paper work transaction before driving off the lot.. More