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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

5.0
2,327 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,327 reviews

April 13, 2025

Prompt, courteous, and effective service that went beyond my expectations. Their team not only solved my problem but also followed up to ensure everything was perfect. Incredible service. More

by btapanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

April 10, 2025

Estoy muy complacida con la atención de Fernando Ramos , fue muy profesional al explicarme el proceso de reparación de mi auto. More

by Dilenys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Ramos
Apr 10, 2025 -

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

April 08, 2025

Excellent service. Mr. Jesus Pedrosa explained the needed service. He was extremely helpful. This kind of customer service makes the Mercedes Benz of Cutler Bay a welco More

by jayachan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Pedrosa
Apr 08, 2025 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

April 08, 2025

I had an outstanding experience purchasing my vehicle thanks to the excellent service provided by Janyll Henriquez. From the moment I arrived, she was professional, knowledgeable, and attentive to every More

by Yadira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Mercedes-Benz of Cutler Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Oliver Ortiz, Sales Manager 305-278-6117 Oliver.Ortiz@mbcutlerbay.com

April 05, 2025

The services were very professional and excellent. I’m very happy to take my care there for service. More

by Miguelinaminino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Maya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Mercedes-Benz of Cutler Bay responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Oliver Ortiz, Sales Manager 305-278-6117 Oliver.Ortiz@mbcutlerbay.com

April 03, 2025

It is a pleasure to take my Benz to Mercedes Benz of Cutler Bay for service. My service advisor Jesus Fuenmayor is outstanding. The mechanics text with a video and explanation of the service being do More

by mgomez0111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Fuenmayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Gutierrez
Apr 03, 2025 -

Mercedes-Benz of Cutler Bay responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

April 02, 2025

Wonderful customer service, Lorenzo Velos was very helpful and a great employee he was very nice. More

by lgomez1071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo Veloz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Mercedes-Benz of Cutler Bay responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

Apr 02, 2025 -

lgomez1071 responded

Wonderful customer service

April 01, 2025

Mercedes Benz of Cutler Bay provided me with an exceptional experience. Their professionalism, knowledge, and seamless execution of the entire process were commendable. Their transparency and custo More

by Yaned Puente
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge San Martin
Apr 01, 2025 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Oliver Ortiz, Sales Manager 305-278-6117 Oliver.Ortiz@mbcutlerbay.com

March 31, 2025

Este es el mejor concesionario d Miami máxima atención y servicio muy bello todo , estoy sumamente agradecido d veras , sigan así q van a llegar muy lejos , vendedores excelentes gracias por su atención. More

by Cordovi2323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Mercedes-Benz of Cutler Bay responded

Thanks for your feedback on your recent visit to Mercedes-Benz of Cutler Bay. It's great to hear that we were able to assist you and that you had such a positive experience. Oliver Ortiz, Sales Manager 305-278-6117 Oliver.Ortiz@mbcutlerbay.com

March 22, 2025

Albert was very They were helpful and made it possible for us to get our loan approved with very good terms and monthly payments. More

by curbelor420
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Mercedes-Benz of Cutler Bay responded

Thanks for sharing your thoughts about your experience with Albert here at Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Oliver Ortiz, Sales Manager 305-278-6117 Oliver.Ortiz@mbcutlerbay.com

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