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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,331 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,331 reviews
May 01, 2025
I have been coming here for years and it has always served my family in an excellent manner. From Service Manager, Charlie Rodriguez to our current service advisor, Jesus Fuenmayor, all are focused served my family in an excellent manner. From Service Manager, Charlie Rodriguez to our current service advisor, Jesus Fuenmayor, all are focused on serving the customer and treating them as family. Great place if you want friendly, efficient and professional service to be performed. More
by Fmena4979
April 30, 2025
I would not want to visit any other location, I feel valued here. My service consultant Orlando Bravo is the best. Everyone I interact with is so great, professional and so helpful. This facility is alw valued here. My service consultant Orlando Bravo is the best. Everyone I interact with is so great, professional and so helpful. This facility is always clean and has a great atmosphere. I always leave very happy and satisfied of the level of service I receive. More
by mayelinkp
Employees Worked With
April 24, 2025
Always A+ service from the crew at MB Cutler Bay. The model of how a service center should be run. My service advisor Orlando Bravo goes above and beyond during the entire process, from drop off to p The model of how a service center should be run. My service advisor Orlando Bravo goes above and beyond during the entire process, from drop off to pick up. Kudos to all. More
by rastacane
Employees Worked With
April 18, 2025
I’m very grateful to Janyll Henriquez for their excellent service and professionalism during my car purchase . She guided me through the entire process and answered all my questions with patient and clarity. service and professionalism during my car purchase . She guided me through the entire process and answered all my questions with patient and clarity. Thank you for making this such a positive experience!!! Highly recommended More
by Liani
April 13, 2025
Prompt, courteous, and effective service that went beyond my expectations. Their team not only solved my problem but also followed up to ensure everything was perfect. Incredible service. my expectations. Their team not only solved my problem but also followed up to ensure everything was perfect. Incredible service. More
by btapanes
April 08, 2025
Excellent service. Mr. Jesus Pedrosa explained the needed service. He was extremely helpful. This kind of customer service makes the Mercedes Benz of Cutler Bay a welco Mr. Jesus Pedrosa explained the needed service. He was extremely helpful. This kind of customer service makes the Mercedes Benz of Cutler Bay a welcoming place. More
by jayachan
Employees Worked With
Jesus Pedrosa
April 08, 2025
I had an outstanding experience purchasing my vehicle thanks to the excellent service provided by Janyll Henriquez. From the moment I arrived, she was professional, knowledgeable, and attentive to every thanks to the excellent service provided by Janyll Henriquez. From the moment I arrived, she was professional, knowledgeable, and attentive to every detail, making the entire process smooth and stress-free. Janyll went above and beyond to ensure I felt confident and informed every step of the way. I’d also like to acknowledge her manager, Yeison López, for overseeing a team that clearly values customer satisfaction, and Alberto Torres in finance, who explained all the financial aspects with great clarity and transparency. Overall, this was one of the best car-buying experiences I’ve ever had. I highly recommend Janyll Henriquez and the entire team to anyone in the market for a new vehicle. More
by Yadira
Employees Worked With
April 05, 2025
The services were very professional and excellent. I’m very happy to take my care there for service. I’m very happy to take my care there for service. More
by Miguelinaminino
April 03, 2025
It is a pleasure to take my Benz to Mercedes Benz of Cutler Bay for service. My service advisor Jesus Fuenmayor is outstanding. The mechanics text with a video and explanation of the service being do Cutler Bay for service. My service advisor Jesus Fuenmayor is outstanding. The mechanics text with a video and explanation of the service being done and provide feedback on additional items found. The entity is excellently run. Please keep up the excellent service! Miriam Gomez - Satisfied client!!!! More
by mgomez0111
