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Mercedes-Benz of Columbus
Columbus, GA
1,781 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,781 reviews
September 13, 2026
My dash is telling me my oil was overfilled. Called Mercedes Columbus and they told me to bring it back in and they would drain some out. Just paid almost $1000 for a service B. Diesel is almost Called Mercedes Columbus and they told me to bring it back in and they would drain some out. Just paid almost $1000 for a service B. Diesel is almost $6.00 a gallon and i live an hour away. Very disappointed in the way this problem was handled. More
by lyndatbulloch
Verified CustomerEmployees Worked With
September 12, 2026
Courteous service from Robert and the crew. A bit lengthy wait for an oil change. A bit lengthy wait for an oil change. More
by SAMPMAN39
Employees Worked With
September 12, 2026
The sales team that my wife and I worked with was exceptional. They were knowledgeable, efficient, and totally customer focused. They made our car buying a positive experience exceptional. They were knowledgeable, efficient, and totally customer focused. They made our car buying a positive experience More
by CCCARTERIII
September 09, 2026
Evelyn was extremely helpful and seemed to truly want me to find my dream car. She did! to find my dream car. She did! More
by frannie.kimsey
August 29, 2026
From the sales team to the service team and the management, they are by far the best dealership I've ever dealt with and will have my business for life management, they are by far the best dealership I've ever dealt with and will have my business for life More
by RBROOKS10
August 26, 2026
100 %excellent service friendly helpful qualified experienced certified professional and the care exceeded my expectations experienced certified professional and the care exceeded my expectations More
by deeonnmattox
August 25, 2026
We live in the Tallahassee Florida area where we bought and serviced our two Sprinters. When we broke down in Columbus GA, with the same problem our hometown dealer was supposed to have fixed, we counted o and serviced our two Sprinters. When we broke down in Columbus GA, with the same problem our hometown dealer was supposed to have fixed, we counted ourselves lucky to find a dealer who was able to properly fix our van, AND who treated us as if we were their best customer. We plan to purchase a new Sprinter next year, and drive through Columbus regularly- we intend to find a way to never use the lousy Tallahassee dealer again, driving to Columbus for quality workmanship and excellent customer care. More
by c.a.hess1
August 23, 2026
Great experience and I will defend tell everyone about the level of service they demonstrated. the level of service they demonstrated. More
by ctalley00
August 22, 2026
Very knowledgeable and polite advisors. The service is excellent. The cost of service is disclosed when the appointment is made so there are no surprises. I especially like the video recor The service is excellent. The cost of service is disclosed when the appointment is made so there are no surprises. I especially like the video recordings of the service performed. More
by PATRICIA2Hannon
August 21, 2026
The work was completed efficiently, and the multi-point inspection video gave me complete peace of mind. I truly appreciate the level of care, attention to detail, and luxury customer service provided by t inspection video gave me complete peace of mind. I truly appreciate the level of care, attention to detail, and luxury customer service provided by the entire team. More
by JVNPATRICK
Employees Worked With
