Jose Torres

We live in the Tallahassee Florida area where we bought and serviced our two Sprinters. When we broke down in Columbus GA, with the same problem our hometown dealer was supposed to have fixed, we counted o and serviced our two Sprinters. When we broke down in Columbus GA, with the same problem our hometown dealer was supposed to have fixed, we counted ourselves lucky to find a dealer who was able to properly fix our van, AND who treated us as if we were their best customer. We plan to purchase a new Sprinter next year, and drive through Columbus regularly- we intend to find a way to never use the lousy Tallahassee dealer again, driving to Columbus for quality workmanship and excellent customer care. More

by c.a.hess1 Verified Customer Verified Customer

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Very knowledgeable and polite advisors. The service is excellent. The cost of service is disclosed when the appointment is made so there are no surprises. I especially like the video recor The service is excellent. The cost of service is disclosed when the appointment is made so there are no surprises. I especially like the video recordings of the service performed. More

by PATRICIA2Hannon Verified Customer Verified Customer

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I dropped off my car for service on Friday, August 7th at 2:00 PM. They said it would take three hours, so I went to pick it up at 6:00 PM, but they hadn't even started on it. 2:00 PM. They said it would take three hours, so I went to pick it up at 6:00 PM, but they hadn't even started on it. More

by hcshin07 Verified Customer Verified Customer

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Excellent service and Very happy with the speed and quality of the work. You have all my wirk quality of the work. You have all my wirk More

by ronnygear Verified Customer Verified Customer

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Personnel are very nice. Initial repair didn't solve issue. Had to return. Loaner and discount were given for inconvenience, Initial repair didn't solve issue. Had to return. Loaner and discount were given for inconvenience, More

by DJPORTER97 Verified Customer Verified Customer

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Jose- was very professional and knew what the problems was and help resolve my car repair in a timely matter was and help resolve my car repair in a timely matter More

by harley653 Verified Customer Verified Customer

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Ernest was very knowledgeable and thorough. Any question I had, or concern, he addressed it. Even today when I had questions about the dealership attaching the running boards on my vehicle! He Any question I had, or concern, he addressed it. Even today when I had questions about the dealership attaching the running boards on my vehicle! He gets a 10/10. More

by C. Yolande Johnson Verified Customer Verified Customer

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The experience was excellent and very professional! Mercedes-Benz Columbus has top-tier customer service! Mercedes-Benz Columbus has top-tier customer service! More

by jacksonjamesg Verified Customer Verified Customer

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The experience was great and I’m pleased. I will be back in the future. I will be back in the future. More

by canetha80 Verified Customer Verified Customer

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The mechanics broke the embroil on my tire rim and the service manager (Jose) said nothing to me about until I reached out to him after my car was delivered back to me. service manager (Jose) said nothing to me about until I reached out to him after my car was delivered back to me. More

by rcookj Verified Customer Verified Customer

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