26 Reviews
Write a Review26 Reviews of Robert Connor
August 22, 2026
Very knowledgeable and polite advisors. The service is excellent. The cost of service is disclosed when the appointment is made so there are no surprises. I especially like the video recor The service is excellent. The cost of service is disclosed when the appointment is made so there are no surprises. I especially like the video recordings of the service performed. More
Other Employees Tagged: Rachelle Pennington, Jose Torres, Migdalia Digregorio
August 21, 2026
The work was completed efficiently, and the multi-point inspection video gave me complete peace of mind. I truly appreciate the level of care, attention to detail, and luxury customer service provided by t inspection video gave me complete peace of mind. I truly appreciate the level of care, attention to detail, and luxury customer service provided by the entire team. More
July 30, 2026
Always outstanding! They keep me updated during the whole process, and even sent a video this time! Robert Connor and Haley McDonald are amazing at their jobs! They keep me updated during the whole process, and even sent a video this time! Robert Connor and Haley McDonald are amazing at their jobs! More
Other Employees Tagged: Haley McDonald
July 28, 2026
The entire process, from making my appointment to picking up the finished vehicle, was professionally executed. I enjoyed getting the right amount of updates and a quick turnaround on the needed repairs. R up the finished vehicle, was professionally executed. I enjoyed getting the right amount of updates and a quick turnaround on the needed repairs. Robert communicated well and helped ensure that all repairs were completed on time. More
July 23, 2026
Dropped off our E 450 for service this morning an had the absolute pleasure of working with Robert Conner for the first time. We have been longstanding customer of Columbus Mercedes over the years and had t absolute pleasure of working with Robert Conner for the first time. We have been longstanding customer of Columbus Mercedes over the years and had the pleasure of working with multiple folks n the service department. Robert was very accommodating, professional, and courteous during our encounter. I will continue to ask for Robert on each of our visits to the service department! Certainly an asset to your service team! More
July 15, 2026
Personnel are very nice. Initial repair didn't solve issue. Had to return. Loaner and discount were given for inconvenience, Initial repair didn't solve issue. Had to return. Loaner and discount were given for inconvenience, More
Other Employees Tagged: Rachelle Pennington, Haley McDonald, Jose Torres
July 05, 2026
Very accommodating, courteous, knowledgeable, efficient. A most pleasant experience for a service department. Would highly recommend. A most pleasant experience for a service department. Would highly recommend. More
Other Employees Tagged: Joshua Andujar, Rachelle Pennington, Jason Goodroe
June 30, 2026
I was greeted and received notification about the work required. Was provided a vehicle so glad about that. required. Was provided a vehicle so glad about that. More
Other Employees Tagged: Rachelle Pennington, Raul Navarro, Jason Goodroe
June 19, 2026
The people are kind and thoughtful. They are timely. The physical plant was clean and neat. They are timely. The physical plant was clean and neat. More
Other Employees Tagged: Rachelle Pennington, Jason Goodroe

