Robert Connor
Robert Connor at Mercedes-Benz of Columbus

Robert Connor

Service Advisor

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

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4.5
26 Reviews
4.5

26 Reviews

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26 Reviews of Robert Connor

August 22, 2026

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Very knowledgeable and polite advisors. The service is excellent. The cost of service is disclosed when the appointment is made so there are no surprises. I especially like the video recor More

by PATRICIA2Hannon
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Recommend Dealer
Yes

August 21, 2026

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The work was completed efficiently, and the multi-point inspection video gave me complete peace of mind. I truly appreciate the level of care, attention to detail, and luxury customer service provided by t More

by JVNPATRICK
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Recommend Dealer
Yes

July 30, 2026

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Always outstanding! They keep me updated during the whole process, and even sent a video this time! Robert Connor and Haley McDonald are amazing at their jobs! More

by AMYIVEY
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Recommend Dealer
Yes

Other Employees Tagged: Haley McDonald

July 30, 2026

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Was able to find an earlier appointment. Got my car back spotless with a good report. Also was pleased with the price! More

by ecrawford799
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Recommend Dealer
Yes

July 28, 2026

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The entire process, from making my appointment to picking up the finished vehicle, was professionally executed. I enjoyed getting the right amount of updates and a quick turnaround on the needed repairs. R More

by FREDERICK.NEUBERT
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Recommend Dealer
Yes

July 23, 2026

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Dropped off our E 450 for service this morning an had the absolute pleasure of working with Robert Conner for the first time. We have been longstanding customer of Columbus Mercedes over the years and had t More

by CURTTHOMPSON89
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Recommend Dealer
Yes

July 15, 2026

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Personnel are very nice. Initial repair didn't solve issue. Had to return. Loaner and discount were given for inconvenience, More

by DJPORTER97
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Recommend Dealer
Yes
Jul 16, 2026

Mercedes-Benz of Columbus responded

Thank you for taking the time to share your honest feedback with us. While we are glad our team was able to assist you, we sincerely apologize that the initial repair did not resolve the issue the first time around.

July 05, 2026

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Very accommodating, courteous, knowledgeable, efficient. A most pleasant experience for a service department. Would highly recommend. More

by johncolvard
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Recommend Dealer
Yes
Jul 10, 2026

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear our service department was able to provide you with a pleasant and efficient experience. We appreciate your recommendation and look forward to serving you again in the future!

June 30, 2026

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I was greeted and received notification about the work required. Was provided a vehicle so glad about that. More

by gfmac812
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Recommend Dealer
Yes
Jul 02, 2026

Mercedes-Benz of Columbus responded

Thank you so much for sharing your experience! We are glad you received a warm greeting and were kept fully informed about your vehicle's needs. Providing a seamless loaner vehicle experience to keep your day moving smoothly is always our priority. Thank you for choosing Mercedes-Benz of Columbus, and we look forward to serving you again!

June 19, 2026

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The people are kind and thoughtful. They are timely. The physical plant was clean and neat. More

by Gwendolynetheredge
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Recommend Dealer
Yes
Jun 22, 2026

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear that our team was able to provide a timely and pleasant experience. We appreciate you noticing our efforts to maintain a clean and neat environment. We look forward to the opportunity to serve you again in the future!

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