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Mercedes-Benz of Catonsville

Catonsville, MD

4.3
361 Reviews

6631 Baltimore National Pike

Catonsville, MD

21228

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Showing 361 reviews

January 03, 2023

Very courteous dealership, attentive to customers request, well managed and the selling dealers were attentive to customer requests. More

by Sohail. D
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adrian was the selling agent that I have been dealing with, he was very courteous and knowledgeable about the car and provided time and effort to attend my requests. He is professional and was quite helpful in finding the car I was looking to buy.
Jan 04, 2023 -

Mercedes-Benz of Catonsville responded

We're grateful for your support, Sohail. Thanks for letting others know what being a guest with Mercedes-Benz of Catonsville is like. Safe travels and have a great day!

December 31, 2022

One of the most team-oriented dealerships I’ve ever gone to. Entering this dealership felt like I was entering my new home. This Mercedes location opened me with open arms. I felt like family! I want to say More

by Mo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie, Elizabeth, Wesley
Jan 03, 2023 -

Mercedes-Benz of Catonsville responded

Congratulations on your new car, Mo! It is great to see that Stephanie, Elizabeth, Wesley, and our entire team went above and beyond to make your car-buying experience great. Thanks for supporting Mercedes-Benz of Catonsville, congratulations on your new car, and please let us know if you need anything down the line!

December 17, 2022

Service - I have been using Mercedes-Benz of Catonsville for all my service needs. Jonathan is my go-to person. Exceptional service, honest and fair. They will go above and beyond to make sure you are sa More

by MNowrangi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan (Service), DJ (Parts)
Dec 18, 2022 -

Mercedes-Benz of Catonsville responded

Wow! We are blushing from your wonderful review of Mercedes-Benz of Catonsville. We will be sure to pass along your kudos to Jonathan, DJ, and the rest of our team. Thank you for having confidence in us, and we look forward to our continued relationship!

December 10, 2022

My experience was great as always Jonathan my service tech always keeps me informed of all repairs and usually I’m in and out quickly. My experience was great as always Jonathan my service tech always ke More

by Orie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Dec 11, 2022 -

Mercedes-Benz of Catonsville responded

Thank you for the 5 stars and shoutout to Jonathan! We always appreciate hearing from loyal customers like you and can't wait to assist you again in the future at Mercedes-Benz of Catonsville!

December 08, 2022

Took my car in for service. Stan the service representative was very polite and professional. Arranged for me to get home and to be picked up when car was ready. Good customer s More

by Rmd309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Palczewski
Dec 09, 2022 -

Mercedes-Benz of Catonsville responded

We are pleased to hear this! Thank you for your confidence in our team! We appreciate your feedback here at Mercedes-Benz of Catonsville. Have a great rest of your day!

December 06, 2022

I asked for an appointment date and was easily accommodated and all work was done accurately and on time. Thank you More

by rickhuether1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanely Catonsville, md
Dec 07, 2022 -

Mercedes-Benz of Catonsville responded

Thank you for this great feedback! We are thrilled to hear that our service was efficient and detailed. Our team is here to help with any of your service needs!

December 02, 2022

Fast friendly service. Still waiting to get a quote for the repairs. Using my warrenty for the first time. More

by Phibeta4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Pressman
Dec 05, 2022 -

Mercedes-Benz of Catonsville responded

Thank you for the kind review. It was our pleasure to serve you! -- Mercedes-Benz of Catonsville Team

December 02, 2022

They call me right away and I really worked with me being in another state.i asked them to hold the car for so many days and they did. They trusted me. More

by Mike40826
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tiger
Dec 05, 2022 -

Mercedes-Benz of Catonsville responded

Thank you for leaving Mercedes-Benz of Catonsville a review and trusting our team with your business. We are grateful for your positive review and hope to see you again soon. Until then!

November 10, 2022

Great communications with the service adviser. Job done right on a technical computer calibration problem that two other establishments could not complete. Will continue to use them even though th More

by Milk Truck Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan (the sprinter adviser)
Nov 10, 2022 -

Mercedes-Benz of Catonsville responded

Thank you so much for the fantastic review of Mercedes-Benz of Catonsville! We can't wait to assist you again in the future!

November 08, 2022

Sales process was very good and straightforward. My salesperson (Zach) was great! Fair, honest, and I was able to negotiate my best deal. More

by Smitty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Smith, Destin Kahl
Nov 08, 2022 -

Mercedes-Benz of Catonsville responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Zach and the Mercedes-Benz of Catonsville team. Drive safely, and we hope to see you back again down the road!

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