
Mercedes-Benz of Catonsville
Catonsville, MD
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As long as you do not have a problem you can get custom service but if you are a old Black female look to be taken advantage of, given the worst deal and let setting at a desk for hours seeking help. This service but if you are a old Black female look to be taken advantage of, given the worst deal and let setting at a desk for hours seeking help. This is not the dealership for you, Turku everything said about a use car dealership is what I experienced. More
I am very pleased with the service. I did not like the extended time it took to service the vehicle. The extended turnaround was a deviation from the norm so I plan on using Koons goin I did not like the extended time it took to service the vehicle. The extended turnaround was a deviation from the norm so I plan on using Koons going forward. More
The customer service was perfect. The service for my car was quick fast and efficient. Andre was my advisor and is always on top of his game. His customer service is excellent. The d The service for my car was quick fast and efficient. Andre was my advisor and is always on top of his game. His customer service is excellent. The down side was, who ever worked on my car went through all the compartments and stole money that was in my arm rest. My arm rest was filled with coins worth over $100 and when I got my car back the coins were all gone. It’s nothing worst than a thief. More
Overall a positive experience in talking with your service representative. He was very professional, customer friendly and contacted me in a timely manner with the requested information. It was a plea service representative. He was very professional, customer friendly and contacted me in a timely manner with the requested information. It was a pleasure interacting with him (Mr. Youssef). More