Mercedes-Benz of Catonsville

Just a friendly and pleasant experience, took good care of me. Will definitely recommend to other people. of me. Will definitely recommend to other people. More

I am very pleased with the service. I did not like the extended time it took to service the vehicle. The extended turnaround was a deviation from the norm so I plan on using Koons goin I did not like the extended time it took to service the vehicle. The extended turnaround was a deviation from the norm so I plan on using Koons going forward. More

The customer service was perfect. The service for my car was quick fast and efficient. Andre was my advisor and is always on top of his game. His customer service is excellent. The d The service for my car was quick fast and efficient. Andre was my advisor and is always on top of his game. His customer service is excellent. The down side was, who ever worked on my car went through all the compartments and stole money that was in my arm rest. My arm rest was filled with coins worth over $100 and when I got my car back the coins were all gone. It’s nothing worst than a thief. More

I was very pleased with the excellent service I received. The support staff were also excellent. The support staff were also excellent. More

Horrible customer service & ignorant & some disrespectful service technicians. Not much loaner to get your car to service. service technicians. Not much loaner to get your car to service. More

Andre was very professional and explained everything step by step got out in a timely matter. The staff were very friendly. by step got out in a timely matter. The staff were very friendly. More

Jackie at service area. give me the quality service.last month.tanger used auto sale give me the quality service.last month.tanger used auto sale More

I had a great experience with this dealership. They informed all details that my vehicle needs. They informed all details that my vehicle needs. More

Overall a positive experience in talking with your service representative. He was very professional, customer friendly and contacted me in a timely manner with the requested information. It was a plea service representative. He was very professional, customer friendly and contacted me in a timely manner with the requested information. It was a pleasure interacting with him (Mr. Youssef). More

My experience was great, my vehicle was repair and returned to me the same day under (4) four hours. The staff was very polite and made my experience pleasant during my issue with my vehicle. I would returned to me the same day under (4) four hours. The staff was very polite and made my experience pleasant during my issue with my vehicle. I would like to thank the staff of Catonsville Mercedes Benz for a job well done. More