Mercedes-Benz of Catonsville
Catonsville, MD
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The service at the Catonsville Mercedes-Benz is excellent. My rep, Andre, is AWESOME! He’s extremely patient, polite and personable; he always listens patiently to my issues and ensures they are ad excellent. My rep, Andre, is AWESOME! He’s extremely patient, polite and personable; he always listens patiently to my issues and ensures they are addressed. He keeps me informed of the progress when repairs are being done. Andre is the best! More
Adrean Pope provided a high level of persistence in locating a hard to find vehicle for us that also met our timing needs. We highly recommend him for anyone looking for a sales consultant who performs locating a hard to find vehicle for us that also met our timing needs. We highly recommend him for anyone looking for a sales consultant who performs well and is a great communicator! A shout out to Sammy Mwaura too, for providing excellent hands-on training post purchase. More
Outstanding. Destin Kahl is an exceptional Sales Manager!!!! He is a man of his word. George did a good job as well. Destin Kahl is an exceptional Sales Manager!!!! He is a man of his word. George did a good job as well. More
Everyone at Mercedes Benz of Catonsville is very professional. Mr. Adrean Pope is an excellent salesman. He made sure I had a lot of affordable options to choose from. My experience at Mercedes-Benz professional. Mr. Adrean Pope is an excellent salesman. He made sure I had a lot of affordable options to choose from. My experience at Mercedes-Benz at Catonsville was awesome !!!! More
My salesman Christos Dudek was awesome, he made the whole experience painless. Also would like to commend Liz in financing for her excellent customer service, I had a very pleasant experience and look forwar experience painless. Also would like to commend Liz in financing for her excellent customer service, I had a very pleasant experience and look forward to a long and productive partnership with Mercedes-Benz of Catonsville! More
Communication about the service needed is fully explained. Service rep insures transportation is available if needed. My car was delivered to my home after work was completed! explained. Service rep insures transportation is available if needed. My car was delivered to my home after work was completed! More
As long as you do not have a problem you can get custom service but if you are a old Black female look to be taken advantage of, given the worst deal and let setting at a desk for hours seeking help. This service but if you are a old Black female look to be taken advantage of, given the worst deal and let setting at a desk for hours seeking help. This is not the dealership for you, Turku everything said about a use car dealership is what I experienced. More
I am very pleased with the service. I did not like the extended time it took to service the vehicle. The extended turnaround was a deviation from the norm so I plan on using Koons goin I did not like the extended time it took to service the vehicle. The extended turnaround was a deviation from the norm so I plan on using Koons going forward. More
The customer service was perfect. The service for my car was quick fast and efficient. Andre was my advisor and is always on top of his game. His customer service is excellent. The d The service for my car was quick fast and efficient. Andre was my advisor and is always on top of his game. His customer service is excellent. The down side was, who ever worked on my car went through all the compartments and stole money that was in my arm rest. My arm rest was filled with coins worth over $100 and when I got my car back the coins were all gone. It’s nothing worst than a thief. More