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Mercedes-Benz of Catonsville

Catonsville, MD

4.3
364 Reviews

6631 Baltimore National Pike

Catonsville, MD

21228

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Showing 364 reviews

December 05, 2023

Mohamed and the sales Manger Amir are awesome! I have purchased 2 Mercedes from Mohamed. Both Mohamed, Ahmir and the finance manager were very professional made sure.I was happy with my purchase. More

by Nichole Murphy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Abouyoussef, Ahmer Zaman
Dec 05, 2023 -

Mercedes-Benz of Catonsville responded

Nichole, it's fantastic to know that Mohamed and Amir provided you with such a positive experience at Mercedes-Benz of Catonsville. We appreciate your loyalty and are here for any future needs!

November 26, 2023

My service tech Stanley Palczewski provided excellent service. Communication was effortless. I’m very pleased. More

by felice2302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Palczewski
Nov 27, 2023 -

Mercedes-Benz of Catonsville responded

We're so glad to know that Stanley and our team at Mercedes-Benz of Catonsville provided you with excellent service. Thank you for the positive feedback, we appreciate it!

November 24, 2023

Well done , friendly staff and kind please keep up the great work you are doing for your community Thanks More

by Désire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqui
Nov 27, 2023 -

Mercedes-Benz of Catonsville responded

We appreciate your kind words and support! Our team at Mercedes-Benz of Catonsville is always here to provide a friendly experience. Thanks for recognizing our efforts in the community, we'll definitely keep it up!

November 15, 2023

Everything went better than I expected. My advisor, Jonathan was very friendly, professional and came across as very trustworthy. He accommodated me when it came to pick up my car. He gave More

by Juniecdelizo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Nov 15, 2023 -

Mercedes-Benz of Catonsville responded

We're delighted to know that your experience with Jonathan and our team at Mercedes-Benz of Catonsville exceeded expectations! It's great to learn you found the service professional, friendly, and trustworthy. Enjoy your ride and feel free to reach out if there's anything else we can assist you with in the future!

November 15, 2023

Mohamed was the best car dealer I’ve ever been to! This is my 4th Mercedes-Benz so I’m talking from experience. Very satisfying More

by racco7319
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed abuyusef
Nov 15, 2023 -

Mercedes-Benz of Catonsville responded

We're so glad to know that Mohamed provided you with the best dealership experience! Thanks for choosing Mercedes-Benz of Catonsville and enjoy your new ride!

November 14, 2023

Best Mercedes car dealership I have gone to. The salesman, Adrean, was extremely helpful and answered all my questions More

by KimL
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adrean
Nov 14, 2023 -

Mercedes-Benz of Catonsville responded

Hi, Kim! We're delighted to know that Adrean and our team at Mercedes-Benz of Catonsville were able to earn your trust and help you effectively. We appreciate your kind words!

November 06, 2023

I was completely impressed with their professionalism and customer service. And Alex was very HELPFUL down to earth also very patient with all the questions I have for him... if you want the best customer se More

by mohasen6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ALEX
Nov 06, 2023 -

Mercedes-Benz of Catonsville responded

We're delighted to know that you had an impressive experience with us at Mercedes-Benz of Catonsville. It's great to see Alex was able to assist and answer all your questions patiently! Thanks for recommending our team. We appreciate it!

November 03, 2023

Great job by Yousef, Patrick and Robert - I was updated daily about the progress of the service - very professional - the service was completed as promised - I highly recommend this dealership to all my More

by Jhandal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yousef, Robert and Patrick
Nov 03, 2023 -

Mercedes-Benz of Catonsville responded

Jhandal, it's fantastic to know that Yousef, Patrick, and Robert kept you well-informed throughout your service at Mercedes-Benz of Catonsville. We appreciate the recommendation! Customer service is our number one priority.

October 08, 2023

Overall a good experience. They did help me find the color combination I really wanted. They did not pressure us. Prices were decent for trade in, we could have sold it on our More

by Mom
Recommend Dealer
Yes
Employees Worked With
Christos Dudak
Oct 09, 2023 -

Mercedes-Benz of Catonsville responded

We appreciate your feedback and are glad to know you had a good experience with us at Mercedes-Benz of Catonsville. We strive for that 5-star service, so we'll take note of your comments as we continue improving our services. Enjoy the new ride!

September 25, 2023

A lot of miscommunication to start with and inconvenience. Unacceptable scheduling started off real rocky. More

by ATRLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of the name
Sep 25, 2023 -

Mercedes-Benz of Catonsville responded

I'm sorry to read about the miscommunication and scheduling issues you've experienced. We strive for clear communication and convenience, so it's disappointing to see we fell short in your case. I'd like to speak with you directly to see how we can assist you moving forward and improve your 1-star experience. Thank you, Marianne Queen - Customer Relations Manager - 4438308950

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