Back

Mercedes-Benz of Catonsville

Catonsville, MD

4.4
355 Reviews

6631 Baltimore National Pike

Catonsville, MD

21228

Directions

By Type

Showing 355 reviews

September 25, 2023

A lot of miscommunication to start with and inconvenience. Unacceptable scheduling started off real rocky. More

by ATRLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of the name
Sep 25, 2023 -

Mercedes-Benz of Catonsville responded

I'm sorry to read about the miscommunication and scheduling issues you've experienced. We strive for clear communication and convenience, so it's disappointing to see we fell short in your case. I'd like to speak with you directly to see how we can assist you moving forward and improve your 1-star experience. Thank you, Marianne Queen - Customer Relations Manager - 4438308950

September 16, 2023

They did a great job repair on my car. They made sure I was clear on the repair. More

by Deeway5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie pressman
Sep 18, 2023 -

Mercedes-Benz of Catonsville responded

Thank you for stopping by to leave a great review! We appreciate your business and we hope to see you again at Mercedes-Benz of Catonsville. Drive safely!

September 16, 2023

Always quick to finish the service and the car is returned neatly afterwards like brand new. Shout out to Andre and the rest of the team. More

by aogunde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
Sep 18, 2023 -

Mercedes-Benz of Catonsville responded

Thanks for the shout-out! Andre and the team at Mercedes-Benz of Catonsville are always here to ensure your car looks and drives brand-new after its service. Until next time, take care!

September 07, 2023

Very nice and very good friendly people Welling to help and very good understanding workers I would recommend people to go and buy any kind of vehicle from this dealership I have visited a different Merc More

by Sadall2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando and Saad Ali
Sep 08, 2023 -

Mercedes-Benz of Catonsville responded

We're glad to know you had a positive experience with us at Mercedes-Benz of Catonsville! We pride ourselves on providing excellent service and fair deals for all our customers, so it's great to see that reflected in your visit. Thanks for recommending us!

September 05, 2023

The service at the Catonsville Mercedes-Benz is excellent. My rep, Andre, is AWESOME! He’s extremely patient, polite and personable; he always listens patiently to my issues and ensures they are ad More

by mrsmercedez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Goppy, George Johnson
Sep 06, 2023 -

Mercedes-Benz of Catonsville responded

We're so glad to know that Andre provided you with excellent service at Mercedes-Benz of Catonsville. We appreciate your kind words and will definitely pass them along!

August 26, 2023

Adrean Pope provided a high level of persistence in locating a hard to find vehicle for us that also met our timing needs. We highly recommend him for anyone looking for a sales consultant who performs More

by dccamp12
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Mwaura, Adrean Pope
Aug 28, 2023 -

Mercedes-Benz of Catonsville responded

We're so glad to know that Adrean and Sammy were able to assist you in finding the perfect vehicle at Mercedes-Benz of Catonsville. We appreciate your recommendation, and we hope you enjoy your new car!

August 25, 2023

Outstanding. Destin Kahl is an exceptional Sales Manager!!!! He is a man of his word. George did a good job as well. More

by wsmith2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Saad Ali, Destin Kahl, George Johnson
Aug 25, 2023 -

Mercedes-Benz of Catonsville responded

We're glad to know that Destin and George provided you with an outstanding experience at Mercedes-Benz of Catonsville. We appreciate your kind words!

August 17, 2023

Everyone at Mercedes Benz of Catonsville is very professional. Mr. Adrean Pope is an excellent salesman. He made sure I had a lot of affordable options to choose from. My experience at Mercedes-Benz More

by llavernej4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrean Pope ( sales) Saad Ali ( Manager )
Aug 18, 2023 -

Mercedes-Benz of Catonsville responded

We're delighted to know that you had an awesome experience with us at Mercedes-Benz of Catonsville, and we appreciate your shout-out for Adrean! Drive safely, and we hope to see you back again down the road!

August 08, 2023

My salesman Christos Dudek was awesome, he made the whole experience painless. Also would like to commend Liz in financing for her excellent customer service, I had a very pleasant experience and look forwar More

by mclean510
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christos Dudak
Aug 08, 2023 -

mclean510 responded

Loved my experience, love my new vehicle! Christos was great, Liz was great and I am very pleased with my decision to patronize this dealership!

Aug 09, 2023 -

Mercedes-Benz of Catonsville responded

Your kind words made our day! Thanks for choosing Mercedes-Benz of Catonsville and for highlighting the care that Christos and Liz offered during your purchase. We look forward to working with you for years to come. Enjoy the ride!

August 05, 2023

Communication about the service needed is fully explained. Service rep insures transportation is available if needed. My car was delivered to my home after work was completed! More

by Benz Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmer Zaman
Aug 07, 2023 -

Mercedes-Benz of Catonsville responded

We're glad to know you had a positive experience with our service team at Mercedes-Benz of Catonsville! Ensuring clear communication and convenient transportation are part of our commitment. Thanks for trusting us with your vehicle, we appreciate it!

Aug 07, 2023 -

Benz Service responded

The service was professionally completed.

Aug 07, 2023 -

Benz Service responded

The service was professionally completed!

...
5
...