Mercedes-Benz of Catonsville

This was an outstanding experience. My wife and I have bought over 15 new cars the past 28 years and this was our first Mercedes purchase. Beginning with sales and ending in finance, the whole experience bought over 15 new cars the past 28 years and this was our first Mercedes purchase. Beginning with sales and ending in finance, the whole experience far exceeded our expectations. Steve DeMaio, Dimitri (finance) and Vitaly (general manager) were awesome to work with. We will definitely recommend Mercedes of Catonsville to others. More

i was recieved very well at this dealership.i was given good information on when my veh would be look at and when a loaner veh would be adviable.i was not disappointed,i was enformed on repairs and the co good information on when my veh would be look at and when a loaner veh would be adviable.i was not disappointed,i was enformed on repairs and the coast,my veh was ready for pick-up and clean and washed.very nice !!!!! i am please with the repairs.thanks More

The staff was amazingly friendly,helpful and straightforward in their dealings with us. We never felt we were in any kind of tense poker game. They made us a deal that we wouldn't have thought p straightforward in their dealings with us. We never felt we were in any kind of tense poker game. They made us a deal that we wouldn't have thought possible on our new E350 - a car we found to be the very best in it's class. More

This is the best car buying experience we have had in about 45 years. Everyone we dealt with was very helpful and easy to work with. In addition to Brian and Eugene we worked with Garen Tuniev and Jeff about 45 years. Everyone we dealt with was very helpful and easy to work with. In addition to Brian and Eugene we worked with Garen Tuniev and Jeff Strauss. We left with a vehicle we really like and a deal we think is very good. That is why we feel they represent a top rated dealership. More

Terrible experience having my GL 450 serviced three times so far in 2012. Juan the service manager is rude, and refuses to see the customer's perspective. Don't bother with customer relations or their GM N so far in 2012. Juan the service manager is rude, and refuses to see the customer's perspective. Don't bother with customer relations or their GM Nigel - neither will return calls in an effort to resolve customer complaints. My GL450 has been in their bodyshop for 2 full weeks as of 7/20/12 and non of their management has bothered to return my calls to address all the delays in what should have been a small body repair from a very minor front end collision. I would never recommend buying from this dealership as their service is non-existent. Hiba Elmi More

I contacted Nigel Hayes about a used Mercedes C240 after my neighbor bought a car the previous week. My neighbor was so pleased with the service, professionalism and price. Nigel got me in contact with Ro my neighbor bought a car the previous week. My neighbor was so pleased with the service, professionalism and price. Nigel got me in contact with Ron Howard and Ferd Maloney, these are great people. I have purchased cars in the past from Nigel and his team, they are the BEST! I would recommend Koons Mercedes of Catonsville to anyone lokking to buy a new or used car. Simply put...AWESOME! Thank you, Steve More

RECENTLY PURCHASED A NEW CAR FROM MB OF CANTONSVILLE. STAFF WAS EXTREMELY FIRENDLY AND ATTENTIVE. FRED PITTS, SALES PERSON WAS VERY HELPFUL AND AVAILABLE TO TAKE MY CALLS AND ANSWER ANY QUESTIONS I HAD. STAFF WAS EXTREMELY FIRENDLY AND ATTENTIVE. FRED PITTS, SALES PERSON WAS VERY HELPFUL AND AVAILABLE TO TAKE MY CALLS AND ANSWER ANY QUESTIONS I HAD. VIATALY WAS THE MANAGER WHO WAS VERY INSTRUMENTAL IN THE PURCHASE AS WELL. BOTH MEN WORKED AS A TEAM TO SELL ME A MERCEDES BENZ. I HAD A BMW AND THEY HAVE CONVERTED ME TO A BENZ DIRVER NOW :) LOVING MY NEW CAR! THANKS GUYS, YOU ARE GREAT!! More

We had a great experience with Fred Pittsand Vitaly Gurvich as well as finance person. Whole process was smooth and great and we are satisfied. Gurvich as well as finance person. Whole process was smooth and great and we are satisfied. More

The experience was wonderful. They were very concerned about making sure I got what I wanted and not the other way around. I really appreciate all their help. Steve, the salesperson was new and he did a about making sure I got what I wanted and not the other way around. I really appreciate all their help. Steve, the salesperson was new and he did a good job. He could learn a little more about the car but i am sure that will come with time. Brian was an excellent Manager and did not hesitate to give me the deal I wanted at the price I wanted. I would buy from them again when its time for a new one :) wonderful people. More

Juan did a great job of helping me with my car. I had repeated problems with my tire and Juan helped me repeatedly. Thank you! Margaret Kim repeated problems with my tire and Juan helped me repeatedly. Thank you! Margaret Kim More