Mercedes-Benz of Catonsville

Javad was wonderful. We would recommend him as the person with whom to work. We did not visit dealership.Ratings above apply to Javad, not dealership as we have no experience there. Dealership di person with whom to work. We did not visit dealership.Ratings above apply to Javad, not dealership as we have no experience there. Dealership did obtain the car we wanted and allowed Javad to deliver to our home in Alexandria, VA--a very accommodating service and we appreciated it.. More

I definitely got "Wowed". From the time I walked in until the time I drove away in my new car, I felt quality service was being provided. There was no "hard sell" and Fred took enormous time walked in until the time I drove away in my new car, I felt quality service was being provided. There was no "hard sell" and Fred took enormous time explaining the car to me. And the most important thing he told me was if I had any questions to "Call Fred" and even put his number in my car. I would recommend this dealer to all. More

This by far was the best car buying experience that I have ever had. Evberyone at the dealership was great especially Eugene. I would highly recommend both the dealership and Eugene. have ever had. Evberyone at the dealership was great especially Eugene. I would highly recommend both the dealership and Eugene. More

I had a wonderful experience from the time I walked throuh the front door of the dealership! Mercedes-Benz of Catonsville was friendly and tremendously professional. There was no pressure nor haggling; throuh the front door of the dealership! Mercedes-Benz of Catonsville was friendly and tremendously professional. There was no pressure nor haggling; I had an awesome car buying experience and would recommend this dealer to anyone in the market for a new/ certified pre-owned Mercedes-Benz. More

I cannot imagine a more comfortable car-buying experience! MB of Catonsville staff were professional, courteous and helpful from the moment we walked through the door. Our salesman, Steve, was ext experience! MB of Catonsville staff were professional, courteous and helpful from the moment we walked through the door. Our salesman, Steve, was extremely polite and expertly answered all of our many questions. Although the GLK350 we bought is such a superb vehicle it could sell itself, the level of comfort we felt with Steve was a top factor in our decision to buy it from MB of Catonsville. We also were helped by Dmitry in the financing department. Dmitry was very patient and forthright in explaining financing and warranty options to us, and he even stayed late to answer our questions. More

Team at Catonsville is very professional.I was treated with respect and Mr Eugene was exceptionally helpfull at getting me trials with Mercedes, and he did not push me to buy at any instance. I would buy with respect and Mr Eugene was exceptionally helpfull at getting me trials with Mercedes, and he did not push me to buy at any instance. I would buy again at this dealership as I had rough experience at nearby dealership with don't care attitude(don't want to name). Mr Vitalli made us feel home and never put dealership before customer. I bought Mrcedes CLS 63 AMG and very happy with ride and the dealership attitude to satisfy the customers. More

Mr. Neville Dick was without question an outstanding professional. There is now a new relationship with this automobile dealership and it is because of Neville. He was also patient, and thorough in hi professional. There is now a new relationship with this automobile dealership and it is because of Neville. He was also patient, and thorough in his handling of my buying experience. There are not enough words in the english lexicon to describe Neville's approach to his researching abilities to create a winning combination for his clients. Neville must be promoted as soon as possible!!! Thank you Neville and to the entire Mercedes Benz dealership of Catonsville, Bravo. Well done. More

Everything was great! All of the sales staff that Everything was great! All of the sales staff that attended to my transaction was very friendly and helpful. Fred was there to walk me through the w Everything was great! All of the sales staff that attended to my transaction was very friendly and helpful. Fred was there to walk me through the whole process and made sure that everything was addressed. Brian and Nigel were able to help me with some further questions that I had. I received what I wanted from my trade in and in return purchased an awesome new Mercedes! The only thing that could have improved some was the delay with financing. It was a little slow, but I do understand that it was busy and it was the end of the month. Other than that, it was an awesome! Thank you Chris Roe More

Honest, no games, helpful, accommodating, not pushy. Even though it was not a big money deal, I was treated exceptionally well. As a testament to the quality of service I received, they delivered my new car though it was not a big money deal, I was treated exceptionally well. As a testament to the quality of service I received, they delivered my new car 50 miles away from the dealership on fourth of July. They called me back twice to LOWER my costs and extend even better deals. Honestly. Best car buying experience I've ever had. This is a business that gets it. They understand how to cultivate customers for life. Every single step, every person I dealt with was consistently professional, courteous, and the opposite of the stereotypical sales person. Great job! More

This experience thus far has been the best in my long and diverse car buying experience. They covered everything and made it very easy to switch from Lexus to Mercedes. I will be shocked if this postive expe diverse car buying experience. They covered everything and made it very easy to switch from Lexus to Mercedes. I will be shocked if this postive experience doesn't continue and even be enhanced as I own and use the Dealership in the future. More