Mercedes-Benz of Atlanta Northeast - Service Center

Several months ago I made an appointment to repair my fuel gauge I checked that they would honor my extended warranty. When the time came , they told me to bring it in when the tank was not full. So, fuel gauge I checked that they would honor my extended warranty. When the time came , they told me to bring it in when the tank was not full. So, I made another appointment weeks later. Appointment time was 10;15. I checked in on time waited until 11:45 when I had to leave because my driver had another appointment. I left my vehicle and at the end of the day I got a call from them telling me that they could not honor my extended warranty because it was not a MB warranty. If I wanted to pay it myself they said they would charge 350 to diagnose it. (needs a fuel sending unit). I picked up the car the next day, only to find it unlocked in front of the garage. I have used them since 2018 but they are nothing like the old ATLANTA CLASSIC CARS! More

Had the car serviced and it was ready before the promised time. There was good communication and I felt satisfied. Jim was as a great service writer. time. There was good communication and I felt satisfied. Jim was as a great service writer. More

Exceptional customer service from driving in the service area, getting a loaner car, my service advisor , the concierge !! service area, getting a loaner car, my service advisor , the concierge !! More

Great purchase experience with Rosh Browne and great service treatment from Jackson Barron…they take the luxury purchase and ownership experience to the next level. service treatment from Jackson Barron…they take the luxury purchase and ownership experience to the next level. More

They have one of the best Service Departments and people working in it in Georgia and other states in the USA. working in it in Georgia and other states in the USA. More

Service was excellent, from start to finish,Christy was very professional she helped me with downloading the Mercedes app on my phone, she addresses all my concerns. Overall excellent service. very professional she helped me with downloading the Mercedes app on my phone, she addresses all my concerns. Overall excellent service. More

“I was completely impressed with their professionalism and customer service.Thanks you for your services ⭐️⭐️⭐️⭐️⭐️ and customer service.Thanks you for your services ⭐️⭐️⭐️⭐️⭐️ More

Their service department is amazing. They are very courteous, and do everything they can to complete a repair in a timely manner They are very courteous, and do everything they can to complete a repair in a timely manner More

Always a friendly greeting with a smile. Treat you like family. Very accommodating and courteous customer service! Highly recommended! Treat you like family. Very accommodating and courteous customer service! Highly recommended! More

We rate this dealership highly because of our service advisor JIM MAJOR. Simply the best we’ve ever had.. advisor JIM MAJOR. Simply the best we’ve ever had.. More