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Mercedes-Benz of Atlanta Northeast

Duluth, GA

4.8
2,043 Reviews
Mercedes-Benz of Atlanta Northeast| The Classic Mercedes-Benz Experience in Atlanta. For over four decades, Mercedes-Benz of Atlanta, formerly known as Atlanta Classic Cars, has been creating extraordinary Mercedes-Benz buying experiences and delivering exceptional customer service. We design experiences, architect memories and fulfill lifelong dreams.
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1705 Boggs Road

Duluth, GA

30096

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Showing 2,043 reviews

August 06, 2021

Very friendly and courteous treatment by all service employees. Took me on time and addressed my issues. Thorough explanation of the problem. Very comfortable customer lounge More

by Beverly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Major
August 02, 2021

I’ve been utilizing this location for 6 years now, and even chose to stay with them after I moved out of their area due to the great customer experience. I live on the opposite side of town and should go More

by mullingschris1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2021

Crooks in suits . low balled me for my trade in and turned around and advertised that same very clean well maintained car for 36-37 k . Be warned they are snakes More

by Ikebunnell
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Karaca
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Nabors
July 31, 2021

Poor service. Never taking my fleet or cars.was given contradicting information and charged for not doing anything to the car. Very disappointed in their service department More

by Former customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby Waites
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Park
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Mercedes-Benz of Atlanta Northeast responded

We are very sorry about your experience. We looked in our system to try to find the customer to respond to. If this is Rubin Pacheko with Evolution Investment Group on a 1999 SLK. Older vehicles typically take longer to diagnose. This particular vehicle had water intrusion which caused the alarm system to constantly go off as well as other electrical concerns. Our technicians diagnosed the vehicle but the repairs were severe enough where you decided not to authorize any of the repairs. By choosing not to complete any repairs, the diagnostic fee was still owed as the technician spent several hours diagnosing the vehicle. We would love to discuss further if you would have time to call our Service Manager.

July 28, 2021

Great place to buy and service your car. All questions in the service department are answered. All possible problems are dealt with, solved. Knowledgeable staff, Jackson knows each and every model inside and More

by bconlon72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2021

Best person ever! supper sweet and amazing! Mr.Finn was really helpful and friendly, he helped us find the perfect car for our fit. and He made sure it was within our budget! He made the process really eas More

by laylasir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finn Misa
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2021

We honestly cannot remember ever enjoying the experience of buying a car. Greg is by far the best salesman ever. Thanks for the experience. We hope you will still be there when we need another vehicle. Wi More

by Barnett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rabideaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2021

Danny went above and beyond to address my needs throughout the process. Brandi was very helpful in setting me up to drive the car. Very good experience overall! More

by jbaekpi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dong Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Matusov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Oliver
July 21, 2021

Great Service! Always friendly and supportive! Great experience! Looking forward to come back! Premium premium premium premium premium premium premium premium premium premium premium premium More

by JReisinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Kleinschnitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Palmsteen
July 21, 2021

This was the best car buying experience I’ve ever had. Joe and Brandi were excellent professionals. My family and I are happy to have had such high quality service. More

by taquathrasher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dong Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Oliver
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