Mercedes-Benz of Atlanta Northeast

I had finalized a car with her for the european delivery and she had asked me to come with a check on a particular day (evening); I went with the check and she had already left the dealership; The next day, and she had asked me to come with a check on a particular day (evening); I went with the check and she had already left the dealership; The next day, she had kept a message (without any oppologies) saying that she was ok if I wanted to change the appointment time!! I was appalled and went to another dealership. I tried to get the same car for european delivery, but she kept an hold on the car making sure that I don't get it. More

I currently own 2 Mercedes-Benz vehicles and always take them into Atlanta Classic for all servicing needs. My service manager is Tyler Black. He is a top-notch performer and is deserving of this recognitio them into Atlanta Classic for all servicing needs. My service manager is Tyler Black. He is a top-notch performer and is deserving of this recognition. Of the countless times I've been to Atlanta Classic, there has not been one visit where I left unsatisfied. Tyler and his blue service team have always gone above and beyond to resolve my issues and ensure that I left on a positive note. It never mattered how insignificant an issue was, Tyler always made it a priority and did everything in his power to rectify it. The overall quality of the workmanship, friendliness of the staff, and the level of dedication and commitment prevalent at Atlanta Classic is unmatched by any other dealership I've ever encountered. It is always a pleasure. Tyler and his blue service team are an invaluable asset to the Mercedes-Benz organization and are truly deserving of the recognition. More

I recently brought my C300 up to for a car wash, having to drop it off while I ran some errands with a friend. Not only was my car ready and looking amazing, but Tyler was there to greet me, as always to h to drop it off while I ran some errands with a friend. Not only was my car ready and looking amazing, but Tyler was there to greet me, as always to help me with my shopping bags. I truly enjoy my experience every time I visit Tyler at Atlantic Classic Cars. He is such a ray of light and always has a smile on his face. I have never been one to look forward in taking my car into service or getting it washed. It’s always been a “chore” for me, but bringing it to ACC and seeing Tyler and what a great young man he is, well it makes my experience always a joy. Thank you Tyler, and ACC for making your “service department” a great place for a single woman to feel comfortable. More

I used to use another Mercedes when i had an E class, then i once came to Atlanta classic and Rick very good care of me, now i have had 2 S class cars since then and I really appreciate the Service. Than then i once came to Atlanta classic and Rick very good care of me, now i have had 2 S class cars since then and I really appreciate the Service. Thanks allot Rick for your great service and extra effort you put in every time I call or come in. Neil Nayee-678-777-5548 More

Overall, the customer service, quality of work, friendliness, overall experience were all great. The loaner cars are mostly Mercedes, the waiting area was recently remodeled. It is a very nice fac friendliness, overall experience were all great. The loaner cars are mostly Mercedes, the waiting area was recently remodeled. It is a very nice facility with a very knowledgeable and friendly staff The cost of parts and labor are high compared to other facilities, but worth it when you get good service. More

I went to Atlanta Classic cars because I needed an oil change and new tires. Tyler Black was so kind and helpful. When I pulled up he greeted me with such a friendly smile that I immediately felt welcome! change and new tires. Tyler Black was so kind and helpful. When I pulled up he greeted me with such a friendly smile that I immediately felt welcome! He helped me to figure out prices for my new tires and he even helped me to realize I needed new windshield wipers! One thing he didn't do was pressure me into getting something I didn't need, and I am grateful for that! My car runs so well now! More

Tyler is an absolute ANGEL. I came in with somewhat of a Tyler is an absolute ANGEL. I came in with somewhat of a chip on my shoulder due to having to spend money on a tight budget. I truly appreciate Tyler is an absolute ANGEL. I came in with somewhat of a chip on my shoulder due to having to spend money on a tight budget. I truly appreciate Tyler's honesty with me. He informed me on exactly what I needed (brake pads). He didn't try to add any other additonal unnecessary expenses, which was one of my biggest fears as a single woman. He was extremely sensitive to my needs. By the time I left I felt much more at ease about spending my money. My experience could not have been any better. After my outstanding service provided by Tyler, I am convinced even more so that purchasing a Mercedes was a GREAT choice. Tyler enabled me to leave with a BIG smile on my face. I could not thank him enough for such superb service. More

I called your service department and spoke to Jim Stevens about a part I needed for my car. He was exceptional with his knowledge about what I acually needed. I have called other dealers and have been put about a part I needed for my car. He was exceptional with his knowledge about what I acually needed. I have called other dealers and have been put on hold or was promised a return call that never came. I will only call Jim in your service department for any of my future needs because of his excellent service! More

I was impressed by the knowledge of thier product by the Sales Staff.They were also friendly and very attentive to our needs. They listened to what we wanted and provided a comfortable expeirience. I felt l Sales Staff.They were also friendly and very attentive to our needs. They listened to what we wanted and provided a comfortable expeirience. I felt like I was talking to the actual engineer who designed the car. Top Notch service from beginning to end!!! I would recommend this dealership to anyone looking for a Pre-Owned Benz. More