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Mercedes-Benz of Atlanta Northeast
Duluth, GA
1,954 Reviews
Mercedes-Benz of Atlanta Northeast| The Classic Mercedes-Benz Experience in Atlanta.
For over four decades, Mercedes-Benz of Atlanta, formerly known as Atlanta Classic Cars, has been creating extraordinary Mercedes-Benz buying experiences and delivering exceptional customer service. We design experiences, architect memories and fulfill lifelong dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,954 reviews
April 30, 2009
Often times, the perception and reputation of a company is determined by the interaction of the customer and one or maybe two company representative. In my case, that person is my maintenance service rep. is determined by the interaction of the customer and one or maybe two company representative. In my case, that person is my maintenance service rep. My car has bee in the maintenance shop for over a week with with a problem that has grown progressively worse because of previous misdiagnosis and faulty repair. Because of this, major repairs are needed that are no longer under warranty. Because this repair is still on-going, I will not name specific employees at this time. Once this ordeal is over, I plan to submit a complete report as to why I will never buy another Mercedes or visit this dealership again. This is MERCEDES xxxx it! I expected more!!! More
by user 1234
Employees Worked With
maintenance rep
July 12, 2007
Parts prices are marked up 50-100% over MBUSA Recommended List Price; and they have a very big 'take it or leave it' attitude. When I tried to buy a new ML from them, the attitude conveyed was that they w List Price; and they have a very big 'take it or leave it' attitude. When I tried to buy a new ML from them, the attitude conveyed was that they were doing me a big favor by even talking to me; and when I objected to the way I was treated, the General Manager told me that "They did not want or need my business, and they would not miss losing it." Needless to say, I drove 45 miles to the other side of town to purchase where I was treated with dignity and respect More
by flydutch
January 20, 2004
Bought my CLK55 from Atlanta Classic Cars on 1/10/2004. BEST experience I have ever had PERIOD!! Everyone was so nice, kinda like one big happy family. I have been to several MB dealerships in the metro BEST experience I have ever had PERIOD!! Everyone was so nice, kinda like one big happy family. I have been to several MB dealerships in the metro Atlanta and Atlanta Classic Cars is definitely the BEST. Keep up the good work! More
by Octo2003
December 01, 2003
I will never buy another Mercedes again. The car has been mechanically sound and I like the way it looks, but it has had many electrical problems. The sunroof broke many times before it was permanently been mechanically sound and I like the way it looks, but it has had many electrical problems. The sunroof broke many times before it was permanently fixed. Even now, it has to be "reset" periodically to keep it working. The rear windows have stopped working a total of 3 times and it blows bulbs like crazy. Atlanta Classic cars has done nothing to figure out what's wrong and didn't even notify me when a chip was issued to fix the sun roof problem - even though I'd been in to have it serviced no less than 5 times! More
by intowner
