Mercedes-Benz of Atlanta Northeast

Kim Howard Cates has been my Service Advisor since my initial 190E. I have purchased many MB, several from Atlanta Classic and several from RBM. However, no mater where I have purchased my Mercedes, I initial 190E. I have purchased many MB, several from Atlanta Classic and several from RBM. However, no mater where I have purchased my Mercedes, I have always utilzed Atlanta Classic Cars service and Kim Howard Cates. Tammy, the cashier, is pleasent, charming and a pleasure to work with. She explains the charges and works efficiently to minimize the amount of time you spend getting checked out. More

Atlanta Classic Cars, thanks to Jesse Cannon-Wallace, fulfilled a life time dream to take European Delivery of my 2010 E Class Mercedes! What an experience - starting with the planning, Jesse was the key fulfilled a life time dream to take European Delivery of my 2010 E Class Mercedes! What an experience - starting with the planning, Jesse was the key to our successful experience. She was knowlegable, proactive, patient and paistakingly thorough. The delivery was executed just as Jesse planned it and she planned it to our exact specifications. A last minute change to our travel plans did not deter Jesse. She immediately and effectively communicated with Stuttgart and confirmed the change. Bottom line - Atlanta Classic Cars and Jesse are the experts at European Delivery. Every one of our expectations were met ane even exceeded. They are the very best and we plan to take advantage of their expertise again. Jim Stapleton. More

Had a different Service rep. this time (Tyler) and he was very helpful. Tammy is always a joy to see behind the service desk. She's very friendly, look forward to seeing her. The only issue I have is with very helpful. Tammy is always a joy to see behind the service desk. She's very friendly, look forward to seeing her. The only issue I have is with the high service charges although this visit was quite reasonable. I enjoy my E350 that I bought there new in 2006. More

Kim and Tammy have been a great help. Kim has helped us with our Mercedes-Benz's. She has made sure everything works and has our car looking and sounding better then it did before. Tammy has helped us with with our Mercedes-Benz's. She has made sure everything works and has our car looking and sounding better then it did before. Tammy has helped us with making sure that we have paid the right amount and she is very friendly with people that come up to her for help. I rate Mercedes-Benz a 5 in total. I am very satisfied with the help I get and the friends that help me. More

I bought my new station wagon from Jessse and did European Delivery. This was our family's second time to do European Delivery with this dealership. Both times we have had a wonderful experience. European Delivery. This was our family's second time to do European Delivery with this dealership. Both times we have had a wonderful experience. We cannot say enough about Jesse and how great she was to work with. Not only did she follow through with us before the sale but was great keeping us informed about customs and when the car would get here. After I got the car the service department needed to check on something and Jesse meet me on a Sunday to give me a loaner car - we live two hours from Atlanta and I was taking my daughter to the airport on Sunday. I cannot tell you how much I appreciated that. It saved me another trip to Atlanta. If you are looking to get a new Mercedes I would highly recommend Jesse. She is very professional and her follow up is great!! More

Jeff Hinkle has taken care of our care for a few years and he always does a great job. In addition, I want to recognize Tammy Yarbrough, the cashier because she always manages to smile, even if there is and he always does a great job. In addition, I want to recognize Tammy Yarbrough, the cashier because she always manages to smile, even if there is alot going on around her. The overall experience was great! More

Jeff Hinkle has worked with me for years and her does a great job! Tammy Yarbrough, the cashier is always very friendly and helpful...She does a great job as well! This is our second Mercedes that we have great job! Tammy Yarbrough, the cashier is always very friendly and helpful...She does a great job as well! This is our second Mercedes that we have purchased at this dealership because they always take great care of their customers. More

I had finalized a car with her for the european delivery and she had asked me to come with a check on a particular day (evening); I went with the check and she had already left the dealership; The next day, and she had asked me to come with a check on a particular day (evening); I went with the check and she had already left the dealership; The next day, she had kept a message (without any oppologies) saying that she was ok if I wanted to change the appointment time!! I was appalled and went to another dealership. I tried to get the same car for european delivery, but she kept an hold on the car making sure that I don't get it. More

I currently own 2 Mercedes-Benz vehicles and always take them into Atlanta Classic for all servicing needs. My service manager is Tyler Black. He is a top-notch performer and is deserving of this recognitio them into Atlanta Classic for all servicing needs. My service manager is Tyler Black. He is a top-notch performer and is deserving of this recognition. Of the countless times I've been to Atlanta Classic, there has not been one visit where I left unsatisfied. Tyler and his blue service team have always gone above and beyond to resolve my issues and ensure that I left on a positive note. It never mattered how insignificant an issue was, Tyler always made it a priority and did everything in his power to rectify it. The overall quality of the workmanship, friendliness of the staff, and the level of dedication and commitment prevalent at Atlanta Classic is unmatched by any other dealership I've ever encountered. It is always a pleasure. Tyler and his blue service team are an invaluable asset to the Mercedes-Benz organization and are truly deserving of the recognition. More

I recently brought my C300 up to for a car wash, having to drop it off while I ran some errands with a friend. Not only was my car ready and looking amazing, but Tyler was there to greet me, as always to h to drop it off while I ran some errands with a friend. Not only was my car ready and looking amazing, but Tyler was there to greet me, as always to help me with my shopping bags. I truly enjoy my experience every time I visit Tyler at Atlantic Classic Cars. He is such a ray of light and always has a smile on his face. I have never been one to look forward in taking my car into service or getting it washed. It’s always been a “chore” for me, but bringing it to ACC and seeing Tyler and what a great young man he is, well it makes my experience always a joy. Thank you Tyler, and ACC for making your “service department” a great place for a single woman to feel comfortable. More