Mercedes-Benz of Atlanta Northeast

I had a wonderful car-buying experience with David at Mercedes yesterday! From start to finish, he made the process seamless, stress-free, and enjoyable. His professionalism, knowledge, and attention to Mercedes yesterday! From start to finish, he made the process seamless, stress-free, and enjoyable. His professionalism, knowledge, and attention to detail were top-notch. He listened to my needs, answered all my questions, and ensured I left with the perfect vehicle and even better deal. If you’re looking for an exceptional car-buying experience, I highly recommend working with David! More

The team did a great job from drop off to pickup. They proved updates throughout the visit. Everyone I worked with was friendly and took the time to explain the work being done. They proved updates throughout the visit. Everyone I worked with was friendly and took the time to explain the work being done. More

I wanted to take a moment to thank Finn Misa for the fantastic experience I had while leasing my car. His knowledge and patients made all the difference and I truly appreciated how you listened to my fantastic experience I had while leasing my car. His knowledge and patients made all the difference and I truly appreciated how you listened to my needs without being pushy. The way Mike explained the features and Dee reviewed the financing and additional optionals really help me make an informed decision. I left feeling confident and extremely excited about my first Mercedes lease. Thank you again for the exceptional service and experience Finn! More

Terrific experience with Finn and the rest of the folks at MB of ATL NE. Everything from finding the right vehicle, to sorting out details, to executing the administration, to making sure we were comfortab at MB of ATL NE. Everything from finding the right vehicle, to sorting out details, to executing the administration, to making sure we were comfortable with the new technology, all went smooth. And they made it fun too! This is our second purchase from Finn at this dealership and we recommend him highly. Just great to work with. More

Melissa (vehicle exchange manager) is amazing! She made my car buying experience absolutely effortless. I would recommend her to everyone. She made my car buying experience absolutely effortless. I would recommend her to everyone. More

The dealership was very clean and pleasant… receptionist very welcoming and friendly . Locations is great .. directly off the interstate very welcoming and friendly . Locations is great .. directly off the interstate More

The service here is great, the facility clean, and always a pleasant experience to purchase a vehicle. a pleasant experience to purchase a vehicle. More

I had a great experience purchasing my car from Mercedes-Benz of Atlanta NE! Alvin Downer went above and beyond to ensure I was satisfied and got exactly what I was looking for. From start to finis Mercedes-Benz of Atlanta NE! Alvin Downer went above and beyond to ensure I was satisfied and got exactly what I was looking for. From start to finish, the process was incredibly smooth and stress-free. His dedication to customer service was evident every step of the way. He was attentive, knowledgeable, and made sure all my questions were answered. I truly felt valued as a customer. If you're looking for a seamless car-buying experience with someone who genuinely cares, I highly recommend working with Alvin! More

I was greeted with a warm welcome and exceptional customer service. Especially my sale representative, Melissa Lee was wonderful. customer service. Especially my sale representative, Melissa Lee was wonderful. More

Update 1/23: Mr. Ewell Shuff (the “service director” I say that very loosely) Is just as nasty lol hate to think that this is the representation of Mercedes. It’s trul Ewell Shuff (the “service director” I say that very loosely) Is just as nasty lol hate to think that this is the representation of Mercedes. It’s truly disgusting and disgraceful to the name. Couldn’t even apologize for the ignorance of his employees. It was my fault things weren’t done right or corrected. Instead asked ME what was I calling for ??? Really a disappointing group of men left in charge. I’ll be trading mine in VERY soon!!! GET AN AUDI !!!! DAY OF : 1/18/25 Toussant Green is a xxxx poor sales manager. I had to ask multiple times for my car to be dried after having to come back up to the premises after being told they couldn’t wash my car the day I received an oil change. Go to Buckhead! Mr. Toussant Green has no respect for Black women and I’m going to be sure that corporate knows about his lack of professionalism! I’m going to make sure he doesn’t forget me. In his OWN WORDS “since you don’t wanna handle things the good way we can handle them the bad way”😉 More