Mercedes-Benz Of Tacoma

I brought my Mercedes in there to have some repairs done, and I was treated with great kindness and speediness of getting the repairs done and I was treated with great kindness and speediness of getting the repairs done More

The new service manager is fantastic! You can immediatly sense his positive energy and customer service as soon as you enter the building. He is an excellent role model for employees to e You can immediatly sense his positive energy and customer service as soon as you enter the building. He is an excellent role model for employees to emulate. Five stars to him! More

Dropped van off for appointment. Heard nothing for two days. When I finally called someone they said it’s not ready. When I finally picked up my vehicle, they did not service the ite Heard nothing for two days. When I finally called someone they said it’s not ready. When I finally picked up my vehicle, they did not service the items requested and my check engine light came back on. More

I was in for regular maintenance and needed brakes all around my car was kept over the weekend to take care of all repairs, I was taken care of and service was great but the price was a little high. around my car was kept over the weekend to take care of all repairs, I was taken care of and service was great but the price was a little high. More

Liz Davis was exceptional in her customer service skills and frequently communicating about issues Thanks and frequently communicating about issues Thanks More

I appreciated the latte! Your service staff is exceptional. I found them to be very professional and efficient. Your service staff is exceptional. I found them to be very professional and efficient. More

Staff was friendly. Facility was very clean and neat. Did not receive car wash or multipoint inspection Facility was very clean and neat. Did not receive car wash or multipoint inspection More

Had to keep my G550 over the weekend and supplied me with a rental as it was originally setup for ne to wait. a rental as it was originally setup for ne to wait. More

Very satisfied, you tried to push me to more costly service but it was rectified. I will return when other services required. Don Bucy service but it was rectified. I will return when other services required. Don Bucy More

Oscar was very helpful. Knowledgeable, professional and sensitive to my time. I appreciate his help. Knowledgeable, professional and sensitive to my time. I appreciate his help. More