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Mercedes-Benz Of Tacoma

Fife, WA

4.4
3,043 Reviews

1701-C Alexander Ave E

Fife, WA

98424

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3,043 Reviews of Mercedes-Benz Of Tacoma

December 15, 2022

Dealership is beautiful, clean, and has a friendly staff. Showed up at 0930 for our 1000 appointment. Car wasn’t touched until around 1115 and was finished over 1.5 hours later than expected. More

by Brad and Tara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Givanni Signirino
Dec 16, 2022 -

Mercedes-Benz Of Tacoma responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

December 08, 2022

Awesome! Professional very patient. Very caring not just wanted to make a sale but very concerned about the customer being pleased with their purchase very kn More

by AM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander, Emil Zakhrabov, Jose Alberto, Jared Grant
Dec 08, 2022 -

Mercedes-Benz Of Tacoma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz Of Tacoma. Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

December 08, 2022

Very helpful group. Great communication through texting and calls. Up front with pricing as well. More

by ARMORSEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Saechao, Jerry Podgorski
Dec 11, 2022 -

Mercedes-Benz Of Tacoma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

December 07, 2022

The staff was very attentin assisting me in my purchase. They were also extremely helpful in resolving a problem that I had with my new Sprinter Weekender. Special kudos to Arnie, Vlad, and Chad. More

by JMKLIEM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annie, Vlad, and Chad, Jordan Delong, Arnie Manansala
Dec 08, 2022 -

Mercedes-Benz Of Tacoma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mercedes-Benz Of Tacoma are glad to have you as a customer. Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

December 06, 2022

Great service! Get right to it when I have a appointment Liz Davis is very professional! More

by HOLROYDSN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Podgorski
Dec 07, 2022 -

Mercedes-Benz Of Tacoma responded

We are very happy to hear Liz and Jerry provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

December 06, 2022

It was really easy process find car what I need and finished deal and signed contract, out of dealership within 3hrs. Even Mr Lee deliver car to my home. It was very pleasant experience. More

by KH23INC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lee, Jordan Delong, Emil Zakhrabov
Dec 07, 2022 -

Mercedes-Benz Of Tacoma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Chris and our team at Mercedes-Benz Of Tacoma are glad to have you as a customer. Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

December 06, 2022

It was a pleasant experience, everyone was friendly and professional. All in all, I am pleased with my purchase. More

by RAIDSHAWKET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Delong, Jose Alberto
Dec 07, 2022 -

Mercedes-Benz Of Tacoma responded

Here at Mercedes-Benz Of Tacoma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

December 04, 2022

Great Service Always up to date kind and I would definitely suggest Larson Mercedes in the future More

by Denton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Saechao, Jerry Podgorski
Dec 05, 2022 -

Mercedes-Benz Of Tacoma responded

Thanks for sharing about your experience with Mercedes-Benz Of Tacoma. We appreciate your business and hope to see you again soon! Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

December 03, 2022

Recently moved here. Had windshield replaced. Customer service met minimum standards. Not what I’m accustomed to from Mercedes Benz! Also car was not cleaned/ vacuumed af More

by KARINLAYNE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexandria
Dec 07, 2022 -

Mercedes-Benz Of Tacoma responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time; hopefully, Karin, we can get to the bottom of this. Jerry Podgorski Service Manager (253) 778-7326 jerrypodgorski@looklarson.com

December 02, 2022

Good car’s service! Nice and friendly shuttle driver. Hopefully, more treats for waiting room area. More

by Trish Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar, Amanda
Dec 04, 2022 -

Mercedes-Benz Of Tacoma responded

Thank you for choosing Mercedes-Benz Of Tacoma. Your feedback and rating mean a lot to us. We're glad we were able to help, Trish, and we hope to see you again! Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

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