Mercedes-Benz Of Tacoma

Easy scheduling, professional, knowledgeable, attentive and followed through with keeping awareness of completion with great communication and followed through with keeping awareness of completion with great communication More

Recently purchased a 2019 Benz in June, almost immediately had issues with the vehicle needed a new cylinder sunroof etc… Giovanni throughly serviced my car, took about 2 months of not having the immediately had issues with the vehicle needed a new cylinder sunroof etc… Giovanni throughly serviced my car, took about 2 months of not having the car, picked it up, runs great!!! Some recalls were also being fixed. Supplied a nice rental no charge. Thank you. More

I didn’t realize my appointment would normally take 3 to 4 hours. After being told this I told my service advisor that I had to pickup my daughter in 2.5 hours. He bent over backwards to get me out on time. 4 hours. After being told this I told my service advisor that I had to pickup my daughter in 2.5 hours. He bent over backwards to get me out on time. Great job. That said went into your bathroom and couldn’t believe how nice and clean it was. I’ll probably go here for the rest of my life. Thanks again for the great experience More

I have always brought my car to Mercedes-Benz in the past and I had always been satisfied with the service however this time my car was there since July 2022. And I did not get it back until October 2022. My and I had always been satisfied with the service however this time my car was there since July 2022. And I did not get it back until October 2022. My car was somehow damaged in transport and I had to pay for it Mercedes-Benz towed my car twice and another dealer towed it once I was not expecting the bill that I received and I was very disappointed that they would not take responsibility that possibly the car was damaged and towing the driveshaft was damaged so I had to pay an extra $2000 for that More

Liz Davis is a joy to work with. She has always taken care my needs. I recently had a problem requiring I leave my car. It wasn’t finished by the time i was flying to Spokane. She ar She has always taken care my needs. I recently had a problem requiring I leave my car. It wasn’t finished by the time i was flying to Spokane. She arranged a ride with Mike, a driver to the airport and he was there to pick me up when I returned. I am grateful for all the help she given me. More

I was quoted $300 for the battery and the technician Amanda made sure that I didn't have to pay the 550 that she had when she when I got to the front desk she worked with me so I appreciate that. Amanda made sure that I didn't have to pay the 550 that she had when she when I got to the front desk she worked with me so I appreciate that. More

They found the problem quickly and solved it Without trying to sell me unnecessary things trying to sell me unnecessary things More

Great team, helped explain the process and the time it would take to complete and what to expect would take to complete and what to expect More

Very good communication! Also, they replaced my lightbulbs for free without me requesting that and saved me some money! Such a nice gesture. Also, they replaced my lightbulbs for free without me requesting that and saved me some money! Such a nice gesture. More

The team was great snd I enjoyed working with themy salesperson was very kind and honest I would tell others to use him salesperson was very kind and honest I would tell others to use him More