Mercedes-Benz Of Tacoma

Working with Jared and Mercedes-Benz of Tacoma was a very easy experience and they were very attentive and communicative with us! Was truly a pleasure working with them easy experience and they were very attentive and communicative with us! Was truly a pleasure working with them More

Our car was satisfactorily serviced but it took way too long. We had to wait weeks for an appointment for a standard service. Then the replacement part needed for a standard service was not in stock so w long. We had to wait weeks for an appointment for a standard service. Then the replacement part needed for a standard service was not in stock so we had to leave our car days longer. More

Monica is the consummate professional and exemplifies the traits expected of a Service department professional and exceeds those expectations. traits expected of a Service department professional and exceeds those expectations. More

Jared Grant and Mercedes Benz of Tacoma made the process of trading in our old car and buying a new one about as simple as it could be. Worked out all of the details through correspondence ahead of time. Mu of trading in our old car and buying a new one about as simple as it could be. Worked out all of the details through correspondence ahead of time. Multiple points of contact available, including email, text, and web chat. No shenanigans when we arrived for delivery. Would certainly consider buying from this dealership again. More

Had car towed to Larson service for "limp-mode" operational diagnosis. Paid $338.90 for service diagnosis of requirement for new distributor caps and rotors. It was also strongly recommended that s operational diagnosis. Paid $338.90 for service diagnosis of requirement for new distributor caps and rotors. It was also strongly recommended that spark plugs should be changed at same time. I was quoted cost for associated parts and shop labor for repairs to total $3,287.33. I subsequently used my towing insurance to have the car towed to an independent German car specialist shop. This second diagnosis was for a single faulty plug wire and spark plug. Since the plug wires can only be purchased as a complete set, all the plugs and wires were changed-out at total cost of $664.93. I subsequently returned to Larson with the receipts for the correct diagnosis/successful repair and asked for a refund of what I had been charged for their previous inaccurate diagnosis. Larson did, of course, deny they made an incorrect diagnosis and refused any request for a refund! I subsequently asked to talk directly with the General Manager of the dealership. After a 20 minute wait, the GM finally came downstairs and without asking a single pertinent question... simply asked me to leave the dealership. I did so and have never returned. I did, however, purchase my wife a new Benz from a different dealership! More

Alex was very easy to work with. She was efficient and knowledgeable. Had a very positive experience. She was efficient and knowledgeable. Had a very positive experience. More

Service is amazing every visit. Gio plans, acts and follows up professional every time. Will continue to get vehicle services completed here again and again Gio plans, acts and follows up professional every time. Will continue to get vehicle services completed here again and again More

I am extremely happy with my experience. It was my first time buying a car and I got exactly what I wanted at a great price. It was my first time buying a car and I got exactly what I wanted at a great price. More

Amanda was great. Very helpful and professional. I would like to reccomend better detailing services even if it means the customer paying a bit more. Thank you. Very helpful and professional. I would like to reccomend better detailing services even if it means the customer paying a bit more. Thank you. More

My experience was such that I bought a new car elsewhere when de using on new vehicle for my wife. when de using on new vehicle for my wife. More