Mercedes-Benz Of Tacoma

The service that Giovanni gave us was superb and very timely. He got us into the schedule when the schedule was full. Great service! timely. He got us into the schedule when the schedule was full. Great service! More

Amanda, my service advisor, was outstanding! She explained the required repairs for my vehicle, cost and time for completion. All proved accurate. Her demeanor, knowledge and follow up skills a She explained the required repairs for my vehicle, cost and time for completion. All proved accurate. Her demeanor, knowledge and follow up skills are the best. My highest recommendation! More

Too much money for B service. Change oil + couple filters, 2 hours max, $1500!! At checkout the vehicle inspection checklist was not presented. Won’t be back. Change oil + couple filters, 2 hours max, $1500!! At checkout the vehicle inspection checklist was not presented. Won’t be back. More

Jared helped us well throughout the process of purchasing Mercedes Benz c class. He answered all our questions, and kept us updated while our car was shipping. Mercedes Benz c class. He answered all our questions, and kept us updated while our car was shipping. More

Thank you for your help and I will see you soon. I will recommend you to my friend. I will recommend you to my friend. More

I took my 2021 sprinter van for the SOS update. I scheduled with them months before hand. Took my van in and it was at the shop from Tuesday morning till Saturday afternoon and they still were not I scheduled with them months before hand. Took my van in and it was at the shop from Tuesday morning till Saturday afternoon and they still were not able to get the update completed. They told me they were waiting on some hardware parts that hadn’t arrived yet. I needed my van for work on Monday so I had to pick it up before the repairs could be made. Tried to reschedule the repairs but I didn’t get a call back from Chad. I got the feeling like this Mercedes shop is overwhelmed and not very organized, most likely there are kids running service department. More

Detailed and responsible. Everyone is also very helpful and friendly. We will continue to bring our car here Everyone is also very helpful and friendly. We will continue to bring our car here More

The staff is friendly, but there was significant lack in communication after dropping off our vehicle. I ended up having to drive to the service department at close of business to get an update after having communication after dropping off our vehicle. I ended up having to drive to the service department at close of business to get an update after having received no communication the entire day and not being able to reach anyone by phone. The car was not ready for pick up and I had to return again the next day. Overall, a dissatisfying experience. More

We were treated very well the by the sales department and entire staff and we enjoyed our transaction entire staff and we enjoyed our transaction More

Everybody was very pleasant. They were all casually professional, friendly and informative. Answered all my questions and were very patient with me. Thanks everyone, great exper They were all casually professional, friendly and informative. Answered all my questions and were very patient with me. Thanks everyone, great experience. 👍 More