Mercedes-Benz Of Tacoma

Pre purchase inspection Easy and the best part for us the car passed with flying colors. No pressure from any sales people and loved the accessory dept. right there. Easy and the best part for us the car passed with flying colors. No pressure from any sales people and loved the accessory dept. right there. More

Service This dealership and service center is very good and friendly.I work with Korey as my service advisor and each time he takes very good care of it I am This dealership and service center is very good and friendly.I work with Korey as my service advisor and each time he takes very good care of it I am very happy with the service advisor and I recommend this service center More

They just dont care? Zero communication from service advisor and service manager. After repeated phone calls and emails. I can only assume they aren’t interested in my Zero communication from service advisor and service manager. After repeated phone calls and emails. I can only assume they aren’t interested in my money. Highest price quote from 4 different dealers in region. Overall a complete disappointment. Nick was awesome. Give him a raise. More

Airbag recall solution The experience was unlike any other auto service endeavor I have ever dealt with. I was greeted by my appointed customer service representative and t The experience was unlike any other auto service endeavor I have ever dealt with. I was greeted by my appointed customer service representative and told what to expect, estimated duration of service to be performed, and shown the layout of the service waiting area. I spent five hours there, but did not suffer in the least. I felt pampered. More

great experience overall great experience. My favorite service rep is Monica, she is the best and always taking good care of my ml63 and e63. will recommend to friend overall great experience. My favorite service rep is Monica, she is the best and always taking good care of my ml63 and e63. will recommend to friends and family More

Quick, friendly I got an appointment quickly and they got my car in and out quickly. Clean area where they work on the cars. Nice to have a coffee shop available. I got an appointment quickly and they got my car in and out quickly. Clean area where they work on the cars. Nice to have a coffee shop available. More

Mercedes of Fife Experience Bought a 2019 Sprinter. Excellent experience. Treated very respectfully by Mercedes staff. Would buy from Mercedes of Fife again. Jim Foster and Troy Bought a 2019 Sprinter. Excellent experience. Treated very respectfully by Mercedes staff. Would buy from Mercedes of Fife again. Jim Foster and Troy Coachman were terrific. More

Greeted warmly, 30,000 mile service quick and a car wash This was my first time to meet Monica and she is a great service advisor. She seems to really care about your service visit. 30,000 mile service and This was my first time to meet Monica and she is a great service advisor. She seems to really care about your service visit. 30,000 mile service and a computer chip upgrade. Kept me informed At all times. Great visit. More

Great service! As always I had a great experience with Mercedes. My vehicle was in for its annual maintanence They are always very professional, promt and informati As always I had a great experience with Mercedes. My vehicle was in for its annual maintanence They are always very professional, promt and informative. I purchased the prepaid service package when I bought my car at Mercedes of Tacoma and it really gives me great piece of mind. More

Loaner/Customer service It would really help if customers who have appointment for drop off with loaner vehicles (are stationed overnight) ready-to-go (warmed-up the morning It would really help if customers who have appointment for drop off with loaner vehicles (are stationed overnight) ready-to-go (warmed-up the morning of pickup) prior to the customer arrival. It would also help if the service person would not attempt to talk the customer out of the loaner to take an Uber, or alternate transportation. More