Mercedes-Benz Of Tacoma

Nail in tire Great customer service and did their best to meet our needs through the purchasing process and the most recent issue with finding a nail in the tire. Great customer service and did their best to meet our needs through the purchasing process and the most recent issue with finding a nail in the tire. More

Above and beyond my expectations... I appreciate YOU!! Ahhhhh, uhhmmm... I had to make the walk of shame to see poor Oscar at Tacoma's service department. I had "curbed" not only one wheel, but while wai Ahhhhh, uhhmmm... I had to make the walk of shame to see poor Oscar at Tacoma's service department. I had "curbed" not only one wheel, but while waiting for that wheel's scheduled repair date, I managed to "curb" another. These wheels are all LARGE solid black and beautiful (and did I say Large yet!?!?!). Now I had two of these wheels to be fixed! Everyone was so nice and didn't say a word, Oscar just fixed my screw-up and handed me back my car... just like new!! I know Oscar has a large team behind him, so thank you to the entire service team. The service alone would make me a repeat customer. Marisa More

Service (Oil-Change, Air Bags Recall) Nice dealership, good service - Korey was very helpful and explained clearly what the car required in future maintenance. Thank you Korey and we wil Nice dealership, good service - Korey was very helpful and explained clearly what the car required in future maintenance. Thank you Korey and we will be back. More

Came in to diagnose headlight issue Oscar helped me with everything, He was easy to talk to and honest. he took time to explain everything in detail and didn’t rush the conversation. Alo Oscar helped me with everything, He was easy to talk to and honest. he took time to explain everything in detail and didn’t rush the conversation. Along with filling up my tires, he helped solve the problem the most cost effective way! Thank you Oscar we appreciate you so much! More

Great experience Erik took good care of our vehicle. He explained what was needed and went from there. Thanks for a job well done! Thanks again, Erik! Erik took good care of our vehicle. He explained what was needed and went from there. Thanks for a job well done! Thanks again, Erik! More

Thanks for your help Korey Korey went above and beyond his duty and helped me in a very bad situation Thank you for the excellent service, Korey! I won't forget ! Thanks again Korey went above and beyond his duty and helped me in a very bad situation Thank you for the excellent service, Korey! I won't forget ! Thanks again ! More

When it comes to purchasing and serving my Mercedes Benz ? I will always choose Larsons. Yeah I know sounds like a slogan but the service and the accommodations in the waiting area are the best. I was able to I will always choose Larsons. Yeah I know sounds like a slogan but the service and the accommodations in the waiting area are the best. I was able to skype to a meeting uninterrupted and within an hour vehicle was serviced and cleaned and the service manger is the best. More

They made the deal work Mercedes Benz of Tacoma worked extra hard to see through on a deal for new vehicle after running into some initial hurdles. They were able to deliver Mercedes Benz of Tacoma worked extra hard to see through on a deal for new vehicle after running into some initial hurdles. They were able to deliver on the outstanding offer they made. Highly recommend others trying out this dealership. More

Transparency needed Bottom line , great service ! Nice employees, they just need more transparency in there pricing . Stick with the quote given then explain up grade o Bottom line , great service ! Nice employees, they just need more transparency in there pricing . Stick with the quote given then explain up grade options to the customers. It would have been nice to know what I was having done before hand.whar a service B was. More

I do not feel good For the trade in, they said they can get my veh but the final they do not take it. Thay make me feel down to negoxiate the price For the trade in, they said they can get my veh but the final they do not take it. Thay make me feel down to negoxiate the price More