Mercedes-Benz Of Tacoma

Brake work on my pretty new Mercedes I really appreciate the niceness of the staff, listening to me gripe about the brakes, and they took care of the issues with no questions asked. So ap I really appreciate the niceness of the staff, listening to me gripe about the brakes, and they took care of the issues with no questions asked. So appreciate all of you! Thank you. @ Korey - you are amazing! More

New tires, wheel restoration paint chip repair, wiper repair The service department at Larson Mercedes is always on top of it. I really appreciated the LYFT instead of waiting for their shuttle. Dropped off an The service department at Larson Mercedes is always on top of it. I really appreciated the LYFT instead of waiting for their shuttle. Dropped off and was headed back to work in 15 minutes. Jason took great care of me. More

Extremely Poor Customer Service Consumer Service does not seem to be important any longer at Larson Mercedes-Benz Tacoma. Poorly trained employees lacking any sense / understanding Consumer Service does not seem to be important any longer at Larson Mercedes-Benz Tacoma. Poorly trained employees lacking any sense / understanding of the importance of customer service and follow through. Clearly not entirely the fault of the agent who I interfaced with. Rather the greater share of responsibility lies with Larson Management ie. Poor training, follow through and consumer awareness, is this the new THE LARSON WAY ? More

Good experience There was quick turnaround, with no waiting. Monica was great. Kept me informed. Got car back on time and on budget. Good service as usual. I' There was quick turnaround, with no waiting. Monica was great. Kept me informed. Got car back on time and on budget. Good service as usual. I'll be back More

Excellent Service Jason, in the service department, fit me into their very busy schedule knowing my car needed service due to error codes showing on my dashboard. He wa Jason, in the service department, fit me into their very busy schedule knowing my car needed service due to error codes showing on my dashboard. He was extremely helpful and reassuring. More

Brake Rotors and Pads It was time for brake repair and restoration, Mercedes Benz of Tacoma completed the task with great service to me, and in an efficient time frame. It was time for brake repair and restoration, Mercedes Benz of Tacoma completed the task with great service to me, and in an efficient time frame. More

Sales person is a LIAR The sales woman told me that my Mercedes would make my 1st 2 payments then I get a bill in the mail and I called the dealership and left the finance g The sales woman told me that my Mercedes would make my 1st 2 payments then I get a bill in the mail and I called the dealership and left the finance guy a message and he never got back to me so then I had to email him. He finally got back to me and said that is only on 2016,2017,2018 pre owned. I purchased a 2019 pre owned. Or if I wanted my 2 payments covered I should have bought a new Mercedes. I flat out got lied too!!! More

My day at the dealership. Very happy with the service.. Was greeted and every thing went well from then on.I do not have anything else to say.except I . Very happy with the service.. Was greeted and every thing went well from then on.I do not have anything else to say.except I . More

Pre purchase inspection Easy and the best part for us the car passed with flying colors. No pressure from any sales people and loved the accessory dept. right there. Easy and the best part for us the car passed with flying colors. No pressure from any sales people and loved the accessory dept. right there. More

Service This dealership and service center is very good and friendly.I work with Korey as my service advisor and each time he takes very good care of it I am This dealership and service center is very good and friendly.I work with Korey as my service advisor and each time he takes very good care of it I am very happy with the service advisor and I recommend this service center More