Mercedes-Benz Of Tacoma

quick oil and filter change. As I have come to expect the experience was fantastic. The service writer, Monica, was cordial and helpful. It is easy coming to this Mercedes Benz de As I have come to expect the experience was fantastic. The service writer, Monica, was cordial and helpful. It is easy coming to this Mercedes Benz dealer when they treat you like this. Thanks. More

Check engine light Erik’s Communication was clear and detailed. Service performed timely and within the suggested time frame. The loaner car was as expected, great and Erik’s Communication was clear and detailed. Service performed timely and within the suggested time frame. The loaner car was as expected, great and truly appreciated! More

Excellent My service has always been excellent with Mercedes-Benz, my service person is Monica Saechao has always been very attentive and accomandating. I have My service has always been excellent with Mercedes-Benz, my service person is Monica Saechao has always been very attentive and accomandating. I have always been treated good at the Mercedes-Benz Service Center. More

Great customer Service The staff were personable and courteous keeping me well informed while waiting for vehicle maintenance. I will recommend this local dealership to an The staff were personable and courteous keeping me well informed while waiting for vehicle maintenance. I will recommend this local dealership to anyone interested in a luxury vehicle. More

Service done- Oil change My experience with Mercedes-Benz of Fife was not the best at all. I went in for an oil change and they rushed the whole work. They did not reset my od My experience with Mercedes-Benz of Fife was not the best at all. I went in for an oil change and they rushed the whole work. They did not reset my odometer and I called and left a voicemail but no one ever returned my call so now I’m going to have to stop by when I have the time which is an inconvenience. They checked my tires but did not even add air to them (which has an alert when you turn on my car). They have great customer service but I would rate the actual service poor. More

2014 car pick up license and fix a few problems. When we came to get our plates you were completly unaware of why we were there even though you called us to set up the appointment. After being shuffl When we came to get our plates you were completly unaware of why we were there even though you called us to set up the appointment. After being shuffled for some time we got help from Jason Allaway who promised that he would make things come out right. HE WAS AS GOOD AS HIS WORD. THANK YOU JASON!!!! More

K-Dog was Amazing Karen was amazing with her customer service and I was very impressed with the whole experienced. Definitely will be coming back when any service is ne Karen was amazing with her customer service and I was very impressed with the whole experienced. Definitely will be coming back when any service is needed. But what is really needed, is a raise for Karen! More

Super efficient James was awesome as my service advisor. Got my part ordered in advance and I was in and out within 2 hours. Thanks so much! James was awesome as my service advisor. Got my part ordered in advance and I was in and out within 2 hours. Thanks so much! More

Mercedes Is not the company it used to be! I waited 3 1/2 years for my recalled airbag to be replaced. I drove a dangerous car for that whole time and worried that the airbag might explode with I waited 3 1/2 years for my recalled airbag to be replaced. I drove a dangerous car for that whole time and worried that the airbag might explode with no warning. I bought my car in sept of 2014 cpo and within a few months I started receiving paperwork that this was an issue. Timing? I don’t think so! They knew when they sold me this car that this was an issue. They sold me the car anyway. Now every time I get service at the dealership there is an issue. Last time they left the paper cover on the seat with oil covering it...not that big of a deal. This time I went out to my car out in the lot and they had done something to the steering wheel that the airbag was in and the Side view mirrors weren’t folding in automatically. I realized this right away, why didn’t they? I had to walk back into the counter and then waited yet another 25 minutes. I’m busy and this just isn’t good service. This is my 4th and my last Mercedes. I will buy any other luxury brand. More

Heart breaking but swift I brought my car in for an airbag recall and at the same time I had them check the no start problem they found my engine is froze up that’s where the I brought my car in for an airbag recall and at the same time I had them check the no start problem they found my engine is froze up that’s where the heartbreak comes in but aside from that They had me in and out quickly. More