Mercedes-Benz Of Tacoma

Service experience Friendly, attentive and positive experience. I would highly recommend Monica Saechao to anyone needing to service their Mercedes. The loaner car made Friendly, attentive and positive experience. I would highly recommend Monica Saechao to anyone needing to service their Mercedes. The loaner car made available to me allowed me to accomplish a better use of my time while my car was being serviced. More

fast / professional Very fast - really appreciate that. Polite. I liked how the cafe staff let me know that fresh sandwiches were coming in 15 mins! Also, I like having f Very fast - really appreciate that. Polite. I liked how the cafe staff let me know that fresh sandwiches were coming in 15 mins! Also, I like having fast wifi which enabled me to work while waiting. More

Love my Bus (sprinter)! Jim Foster was great to work with. Bought the van on Friday and needed to pick it up on Sunday. There were some bumps in the road in getting Jim Foster was great to work with. Bought the van on Friday and needed to pick it up on Sunday. There were some bumps in the road in getting the van ready to go that weekend, but that were quickly remedied. More

Slk 350 My car has not been right since they did service on it. Drains battery. If I dont start my car every day my battery (New one) is dead by day three My car has not been right since they did service on it. Drains battery. If I dont start my car every day my battery (New one) is dead by day three. Hmm. xxx. They say there is no drain. Well do you think they have something to do with that? I do. More

Excellent Customer Service James handled my service. He was very polite, diligent and communicated issues in an easy to understand manner. He worked with my 3rd party insuranc James handled my service. He was very polite, diligent and communicated issues in an easy to understand manner. He worked with my 3rd party insurance to get my part covered! A shout out to Sara the manager for running a great crew!! Talked to Tim Hill to consider the new S63. He steered me to the new E63. Test driving tomorrow!!! More

Satisfied Customer I was impressed by the service received yesterday from M.Benz of Tacoma. 1. phone call for scheduling was fast, knew my vehicle 2. questions were an I was impressed by the service received yesterday from M.Benz of Tacoma. 1. phone call for scheduling was fast, knew my vehicle 2. questions were answered, concerns addressed in a polite, professional atmosphere 3. shuttle service was prompt Experience was pleasant, everyone was courteous. Oscar was busy on checking in, but the guy next to him, attended to me, so did not have to stand in line. Hope this policy is maintained. More

4 2/3 star Review Excellent customer service! Brought my new to me 08 gl320 CDI in and they meticulously inspected for any potential problems and made sure to give us a Excellent customer service! Brought my new to me 08 gl320 CDI in and they meticulously inspected for any potential problems and made sure to give us a fair price. Mercedes are expensive to fix! They are very well made so cant really complain but the only complaint is the time it took to get parts and fix a minor issue. More

EXPENSIVE 487 dollars in labor costs are insane for an oil change and brake flushing. I will not be using them for a service again, ever! 487 dollars in labor costs are insane for an oil change and brake flushing. I will not be using them for a service again, ever! More

Basic service was good. Our issue with tire valve unresolved We brought our sprinter van motorhome in to you specifically for a first time service and an issue with the tire valve on back dually tire not reading We brought our sprinter van motorhome in to you specifically for a first time service and an issue with the tire valve on back dually tire not reading or excepting air. We explained in detail the problem to the service man but he did not take any notes and by the time he worked on our vehicle he had forgotten the specifics of the problem. He did check all the valves and he claims he was able to get air into all valve stems but when we picked up the vehicle the problem with that valve was still evident. At that point he said that is not anything he can fix and we left very displeased with the whole situation. More

Love Larson Mercedes Angel was super helpful from start to finish. He went above and beyond to make the experience amazing. Would recommend him to all my friends for a Mer Angel was super helpful from start to finish. He went above and beyond to make the experience amazing. Would recommend him to all my friends for a Mercedes. More