Mercedes-Benz Of Tacoma

I was fortunate to have Mr. Korey Guidry as my service rep. this gentleman provided excellent service to me. He explained and kept me informed. rep. this gentleman provided excellent service to me. He explained and kept me informed. More

Brake Pad Service: New brakes, pads & roters Oscar makes the service experience delightful! He is first class all the way and provides a thorough service experience, 2nd to none. He deserves a ra Oscar makes the service experience delightful! He is first class all the way and provides a thorough service experience, 2nd to none. He deserves a raise for sure! More

Great customer service Erik service representative is excellent, he kept me thoroughly updated, even going above and beyond in ensuring that work was performed on overdue r Erik service representative is excellent, he kept me thoroughly updated, even going above and beyond in ensuring that work was performed on overdue recall that was outstanding More

Great communication Service was great. Oscar was very communicative. He continued to keep me up to date with how my car was doing. Will be back again! Service was great. Oscar was very communicative. He continued to keep me up to date with how my car was doing. Will be back again! More

My visit was was full of customer satisfaction. I had to bring in my wife's Mercedes for service and was met at the door by a service coordinator your lady with colored glasses. She was very profes I had to bring in my wife's Mercedes for service and was met at the door by a service coordinator your lady with colored glasses. She was very professional, personable with great communication skills. My visit was a pleasure! And oh ya, the wife's car was taken care of and very clean at the end. Thanks, Mike Orser More

Service Amazing service!!! Thank you so much. They went above and beyond customer service! They were communicating, accommodating and fair. They know how to t Amazing service!!! Thank you so much. They went above and beyond customer service! They were communicating, accommodating and fair. They know how to treat their customers! More

Awesome Service Mercedes Benz of Tacoma’s Service Department quickly understood my urgency, and setup an appointment, provided loaner service, and diagnose the disc Mercedes Benz of Tacoma’s Service Department quickly understood my urgency, and setup an appointment, provided loaner service, and diagnose the discrepancy. Got the job done. The Hallmark of True Professionalism, and concern for their customer’s wellbeing. Tommy Jones More

Great experience. Helpful and Informative staff. Great experience. Helpful and informative staff. Reasonable prices for service need and recommended. One person was contact and didn’t have several Great experience. Helpful and informative staff. Reasonable prices for service need and recommended. One person was contact and didn’t have several staff giving different information.. More

Airbag passenager recall The service department did a super job getting me in and out quickly. The work was completed in sufficient time. Jennifier exemplifies quality custo The service department did a super job getting me in and out quickly. The work was completed in sufficient time. Jennifier exemplifies quality customer service and ensure that I was updated throughout the service process. More

def system warranty work. Scheduled online took a number of people quite a while to find the appointment. Luckily I checked by phone the day of the appointment or I wouldn't h Scheduled online took a number of people quite a while to find the appointment. Luckily I checked by phone the day of the appointment or I wouldn't have had one. Korey was great. More