Mercedes-Benz Of Tacoma

ZERO communication or organization To long of a story for me to type it all.. Primary points - I have nor had any idea why it took 9 weeks to do routine service since I received zero c To long of a story for me to type it all.. Primary points - I have nor had any idea why it took 9 weeks to do routine service since I received zero calls about it, nor did anyone return any of the 6 messages I left asking what in the world was going on???? More

Great Customer Service We went to another dealership to buy our new car, but the ultimately choose Larson Mercedes Benz due to the customer service. If you're looking for gr We went to another dealership to buy our new car, but the ultimately choose Larson Mercedes Benz due to the customer service. If you're looking for great customer service, then I recommend LMB. More

I had a recall on my air bag. Dealership replaced it about a year ago. Ten day ago, the SRS light came on. So I studied internet. Certified people said. It needs setting. So I called the dealership. about a year ago. Ten day ago, the SRS light came on. So I studied internet. Certified people said. It needs setting. So I called the dealership. I had to stay on the phone for like ten minutes to talk to someone. Once it was hung up by the dealership. After they look at my car. He said that I need to change my airbag control unit and ur was $1,113 before tax and labor. So I decided to wait, and they want to charge me $185 for looking at it. More

Fantastic service! We needed a recall, airbag replacement for our MB Sprinter chassis RV. Jennifer & Erik, customer service reps at MB Tacoma, were conscientious, respo We needed a recall, airbag replacement for our MB Sprinter chassis RV. Jennifer & Erik, customer service reps at MB Tacoma, were conscientious, responsible and amazingly accommodating. (I had a last minute doctor's appointment to get to.) They got me in and out in a little over an hour! More

AWESOME customer service A truly excellent experience! I am a new MB owner and this was my first service. I am happy to say that they exceeded my expectations. Erik was attent A truly excellent experience! I am a new MB owner and this was my first service. I am happy to say that they exceeded my expectations. Erik was attentive, timely, responsive, knowledgeable, and caring. There was no wait, no problems whatsoever. I'll be back! More

The sales people are great the service is a joke they are stuck up and treat you like crap the up sale on parts and service is price gouge that is sick stuck up and treat you like crap the up sale on parts and service is price gouge that is sick More

Fixing my auto start/stop button Mercedes-Benz of Tacoma was able to fix my auto start-stop button finally and get to the root of the problem which turned out to be my battery. Their Mercedes-Benz of Tacoma was able to fix my auto start-stop button finally and get to the root of the problem which turned out to be my battery. Their service was top-notch and my service advisor James Hatch was excellent and let me know every step of the way. Excellent! More

My wife doesn't think the car was washed though I was asked if I wanted it done. Unsure if requested tire rotation was done as the same wheel is on the front passenger sideas before. asked if I wanted it done. Unsure if requested tire rotation was done as the same wheel is on the front passenger sideas before. More

Superior Service - Jennifer - Ed - Ken -Sarah and Brittany! They help me manage my fleet to the best!! Couldn’t be happier with the excellent care they give Brittany! They help me manage my fleet to the best!! Couldn’t be happier with the excellent care they give More

great service I travel past two other dealerships to get my car serviced at Mercedes-Benz Of Tacoma. This dealership always provides friendly and professional serv I travel past two other dealerships to get my car serviced at Mercedes-Benz Of Tacoma. This dealership always provides friendly and professional service that exceeds my expectations. More