Mercedes-Benz Of Tacoma

Excellent service Great service by Oscar Cerna- he greeted us immediately as we walked in the door, with no waiting time. He detailed the service needed and time invol Great service by Oscar Cerna- he greeted us immediately as we walked in the door, with no waiting time. He detailed the service needed and time involved. He kept us updated through the entire process and even had our loaner car ready to go. Very happy to work with him and the experience was very pleasant due to his attention. More

Chris Lee is pretty kind and patient in the sale process, including explaining us the trade-in process, discussing price, etc. He is very professional. including explaining us the trade-in process, discussing price, etc. He is very professional. More

I am pleased with my service experience. It was prompt and ready when they said it would be. Jason was very helpful. My curbed wheel, which was really bad, looks like new again. and ready when they said it would be. Jason was very helpful. My curbed wheel, which was really bad, looks like new again. More

Great experience to go with a great deal We had an excellent customer experience with the Jim and the support staff. and will definately be back in the future.The deal that we received is har We had an excellent customer experience with the Jim and the support staff. and will definately be back in the future.The deal that we received is hard to beat, and the life time warranty is all icing on the cake. Thank youl More

Bad customer service!!!!!!!!!!! Telephone coverage very bad .. car was late 2 hrs from what was promised. Had to call three different days to get an appointment. Not sure I'm coming back bad .. car was late 2 hrs from what was promised. Had to call three different days to get an appointment. Not sure I'm coming back More

Chris was very patient, and helped me walk through the car details, offered special discount, and satisfying customer services. Definitely will refer him to my friends who need a new car. car details, offered special discount, and satisfying customer services. Definitely will refer him to my friends who need a new car. More

To get the car fix there the labor are extremely over charge , maybe is matter of company rate , so I didn’t get it fix . charge , maybe is matter of company rate , so I didn’t get it fix . More

Replace computer screen Friendly and pleasant to work always concerned about the time spent on service. Checked with me often to let me know what was going on Thank you Jaso Friendly and pleasant to work always concerned about the time spent on service. Checked with me often to let me know what was going on Thank you Jason More

He is kind and very good knowledge about the car and explains very well. All members are helf each other and finish all work on time. explains very well. All members are helf each other and finish all work on time. More

Was pleased with the first experience at MB of ATacoma This was my first visit to MB of Tacoma. I would have expected excellent service from MB and that is what I received. If cost is an issue - would re This was my first visit to MB of Tacoma. I would have expected excellent service from MB and that is what I received. If cost is an issue - would recommend not owning a MB. More