Mercedes-Benz Of Tacoma

Tire repair -- took 2 visits I had gone in because tire sensor said was low. Ended up having screw and needing new tire. (No warranty on new tire on new car--another story, didn I had gone in because tire sensor said was low. Ended up having screw and needing new tire. (No warranty on new tire on new car--another story, didn't purchase warranty when bought car but this is a Mercedes thing--for an expensive car, wouldn't you expect warranty on tires without purchasing optional coverage??) Anyway, drive away with new tire onto freeway with traffic and tire sensor alert goes back on!! Fight traffic to return to get back to service center--turns out they had not re-calibrated sensor to match back up with other tires after install of new tire. I would expect that thorough service would have performed that as part of protocol so that a return visit would not have been needed. More

You handled my situation when you did not have too. You claimed I’m part of a Mercedes family now. My family thinks so too. claimed I’m part of a Mercedes family now. My family thinks so too. More

The service took 2 1/2 hours to install 2 tires. Estimated 1 1/2 hours. Appointment was at 3:00 but car was not taken in until 4:00. Estimated 1 1/2 hours. Appointment was at 3:00 but car was not taken in until 4:00. More

OUTSTANDING One word "OUTSTANING" this should sum up the service we rec'd from Korey Guidry. We are definitely will recommending our friends and family to your f One word "OUTSTANING" this should sum up the service we rec'd from Korey Guidry. We are definitely will recommending our friends and family to your facility. More

Excellent Staff!!! Staff are very helpful and kind. Oscar did a good job pertaining to the recall services that was explained to me and thank him for his outstanding jo Staff are very helpful and kind. Oscar did a good job pertaining to the recall services that was explained to me and thank him for his outstanding job. More

Service was very fast and efficient . Oscar is very knowledgeable about my vehicle and extremely helpful. Had vehicle washed and ready to go. I’m always impressed by his knowledge and skill. knowledgeable about my vehicle and extremely helpful. Had vehicle washed and ready to go. I’m always impressed by his knowledge and skill. More

The sales people are great the service is a joke they are stuck up and treat you like crap the up sale on parts and service is price gouge that is sick stuck up and treat you like crap the up sale on parts and service is price gouge that is sick More

Since 2000 I have used Larson Mercedes Benz, Fife, for maintenance of my Mercedes autos. The service has always been exceptional and this recent service proved to be excellent as well! Job scheduled quick maintenance of my Mercedes autos. The service has always been exceptional and this recent service proved to be excellent as well! Job scheduled quickly and completed as promised! More

OUtstanding Service My wife and i were very pleased with the service provided. We appreciate the fact that there was a night service person who we can personally drop th My wife and i were very pleased with the service provided. We appreciate the fact that there was a night service person who we can personally drop the car off to and call on when we took our car for service. I Don't know of any auto service company that provides that type of service. It was definitely very accommodating schedule as my wife and i work during the day. More

ZERO communication or organization To long of a story for me to type it all.. Primary points - I have nor had any idea why it took 9 weeks to do routine service since I received zero c To long of a story for me to type it all.. Primary points - I have nor had any idea why it took 9 weeks to do routine service since I received zero calls about it, nor did anyone return any of the 6 messages I left asking what in the world was going on???? More