Mercedes-Benz Of Tacoma

Overall the service was average. There were no COVID-19 accommodations in place, my car was not washed (after $2400 in service) and my wife specifically asked for all season tires and they installed summer accommodations in place, my car was not washed (after $2400 in service) and my wife specifically asked for all season tires and they installed summer performance. service was on time, but not a differentiation from mid class dealers. More

Excellence as usual Welcomed with a warm smile, thanked for being a member of the dealership, and provided details of the work to be performed. Vehicle was available bef Welcomed with a warm smile, thanked for being a member of the dealership, and provided details of the work to be performed. Vehicle was available before the time quoted at check-in, and I was informed by both text and voicemail. More

Im happy with Mercedes Benz dealers services because they did a very good job in my sprinter van. I was so worried with my van but Jennifer of service department take care. They did a great job. Thank you. did a very good job in my sprinter van. I was so worried with my van but Jennifer of service department take care. They did a great job. Thank you. More

Time 3-5 hours Was told it would take 3-5 hours and I didn't get my car back until 5 1/2 hrs. I live 2 hours away and that makes it a very long day for me. Was told it would take 3-5 hours and I didn't get my car back until 5 1/2 hrs. I live 2 hours away and that makes it a very long day for me. More

Great customer service Monica kept me in the loop during the entire repair. Always called back quickly and had the answers I needed concerning things like warranty and why m Monica kept me in the loop during the entire repair. Always called back quickly and had the answers I needed concerning things like warranty and why my repair wasn't covered. More

My car drives wonderful! My Service Agent Extraordinaire Monica was fabulous. She went above and beyond to ensure my experience was efficient and pleasant. Thank you Monica Monica was fabulous. She went above and beyond to ensure my experience was efficient and pleasant. Thank you Monica More

Very easy car purchase Easiest car purchase we have ever made. Chase our salesman was great. Everyone was very friendly and helpful. We purchased a GLB which is the perfect Easiest car purchase we have ever made. Chase our salesman was great. Everyone was very friendly and helpful. We purchased a GLB which is the perfect size for us, now just need to learn all the bells & whistles. Look forward to going back and learn. Love our new car Chase! Thank You! More

Purchasing of Pre-owned Certified Vehicle My experience was excellent from the moment I walked in. Attentive, professional and courteous. Jonathan Cornejo, Salesman was outstanding as was Fina My experience was excellent from the moment I walked in. Attentive, professional and courteous. Jonathan Cornejo, Salesman was outstanding as was Finance Director, Tony Coachman. More

sprinter service expedient service friendly etc etc Got a coupon in the mail for an oil change129.95 got there " oh we are sorry for a sprinter it is 149.95" Well I a expedient service friendly etc etc Got a coupon in the mail for an oil change129.95 got there " oh we are sorry for a sprinter it is 149.95" Well I am here now so go ahead.BAit and switch? you tell me More

Mercedes Benz Purchase Was greeted by someone upon entering, quickly paired with a salesman, was able to explore different types of vehicles and find what my mother wanted. Was greeted by someone upon entering, quickly paired with a salesman, was able to explore different types of vehicles and find what my mother wanted. More