Mercedes-Benz Of Tacoma

Oscar takes care of my ML550 and me during the service time others me a nice loaner if service has along wait time. Thank you Oscar time others me a nice loaner if service has along wait time. Thank you Oscar More

Trading a wonderful beast in for a well dress wolf As always, Brandon took the time to make this trade in and new vehicle purchase as easy and painless as possible. The vehicle was nicely detailed by J As always, Brandon took the time to make this trade in and new vehicle purchase as easy and painless as possible. The vehicle was nicely detailed by JJ and the newest features explained in detail upon pick by Scott. Chris finalized the sale, and finally Emil very carefully went over the sales contract, leaving nothing out. All in all a very survivable experience when considering those kinds of finances. More

Absolutely excellent customer service from the moment I walked into the service department to the moment I left. The diagnosis was efficient and spot on, and they fixed the problem in under 2 hours. I was walked into the service department to the moment I left. The diagnosis was efficient and spot on, and they fixed the problem in under 2 hours. I was on a road trip in an Rv with a Sprinter chassis when several warning lights came on. I walked into the service department in desperation and everyone went above and beyond to help me. I will always be grateful!! (I regret that I don’t know all their names) More

Sprinter service Top notch service from friendly professionals at a great price. What's not to like? I really enjoy my Sprinter / motorhome and drive it all over t Top notch service from friendly professionals at a great price. What's not to like? I really enjoy my Sprinter / motorhome and drive it all over the country. It's operational reliability is critical and Mercedes service is an integral part of this. Mercedes of Tacoma is among the very best maintenance facilities I've used. More

From the time I entered the office, was treated with respect, warmth and with a friendly face. I was greeted with a smile, good morning and asked if I wanted something to drink. All my needs were handle respect, warmth and with a friendly face. I was greeted with a smile, good morning and asked if I wanted something to drink. All my needs were handled as I expected. More

Excellent Service; better than past experience Drop off the car without issue and received a loaner fairly quickly. And actually, received a call before the end of the day stating that my car was Drop off the car without issue and received a loaner fairly quickly. And actually, received a call before the end of the day stating that my car was ready and picked it up without any issue; the car was clean and ready upon arrival. More

Excellent Service They are prompt and will get you in and out as quickly as possible. You can wait there in their customer lounge or they can get you to work or home o They are prompt and will get you in and out as quickly as possible. You can wait there in their customer lounge or they can get you to work or home or wherever you need to go. More

It was good. Some disappointments. Was surprised that a simple thing such as replacing worn wiper blades was not included in the price of the A service. Price of replacing spark plugs � Was surprised that a simple thing such as replacing worn wiper blades was not included in the price of the A service. Price of replacing spark plugs 😳 More

Prompt and professional Brian was very responsive and courteous. Ordering Lyft also helped us tremendously while our car was being in repair in your store. Thanks! Highly rec Brian was very responsive and courteous. Ordering Lyft also helped us tremendously while our car was being in repair in your store. Thanks! Highly recommended!! More

Mercedes -Benz Dealership customer service is awesome. Mercedes -Benz Dealership customer service is awesome. The service reps that I've had were very courteous friendly, caring and I was given great serv Mercedes -Benz Dealership customer service is awesome. The service reps that I've had were very courteous friendly, caring and I was given great service. More