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Mercedes-Benz Of Tacoma

Fife, WA

4.4
3,043 Reviews

1701-C Alexander Ave E

Fife, WA

98424

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3,043 Reviews of Mercedes-Benz Of Tacoma

December 17, 2023

Great service friendly relaxed environment Excellent service overall. I really loved taking my car to get serviced there More

by jktre0312
Recommend Dealer
Yes
Employees Worked With
Oscar Cerna, Oscar Cerna
Dec 17, 2023 -

Mercedes-Benz Of Tacoma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz Of Tacoma! Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 17, 2023

Took more than an hour after my scheduled appointment for them to look at it. Friendly and quick once they finally got to it. More

by APRILZIEGELE
Recommend Dealer
Yes
Employees Worked With
Luke Stansfield, Luke Stansfield
Dec 17, 2023 -

Mercedes-Benz Of Tacoma responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 16, 2023

Great customer service! ! Respectful of my time and needs. Chris provided the best possible sale experience More

by CRAIGG9529
Recommend Dealer
Yes
Employees Worked With
Chris Lee
Dec 17, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you, Craig! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz Of Tacoma, we look forward to having you as one of our valued customers for many more years to come! Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 15, 2023

Always excellent service I can't imagine getting a better customer service experience other than Mercedes Benz dealership. I look to MB to take care of my car and they certainly do. More

by abbierenee950
Recommend Dealer
Yes
Employees Worked With
Monica Saechao, Monica Saechao
Dec 15, 2023 -

Mercedes-Benz Of Tacoma responded

Hi Abbie! We're delighted to know that you have consistently received excellent service at Mercedes-Benz of Tacoma. Our team is always here and ready to take care of your car needs! Thanks for the great review!

December 15, 2023

Everyone was super pleasant and helpful ? ? And accommodating to my schedule for drop off and pick up More

by VPS215
Recommend Dealer
Yes
Employees Worked With
Oscar Cerna, Oscar Cerna
Dec 15, 2023 -

Mercedes-Benz Of Tacoma responded

Hi VPS! Thank you so much for your kind words! We're thrilled to hear that your experience with us was pleasant and that our team was able to accommodate your schedule for drop-off and pick-up. Providing excellent service and making our customers feel valued are top priorities for us at Mercedes-Benz of Tacoma!

December 15, 2023

Luke was very informative and open. Service was great all around and car runs so nice afterwards. More

by ALVINVALENCIA101
Recommend Dealer
Yes
Employees Worked With
Luke Stansfield, Luke Stansfield
Dec 15, 2023 -

Mercedes-Benz Of Tacoma responded

Hi Alvin! Thank you so much for your kind words! We're thrilled to hear that Luke provided you with informative service. It's our commitment to ensure a positive experience for our customers, and we're delighted to know that your car is running smoothly after our service at Mercedes-Benz of Tacoma!

December 14, 2023

Everything was conducted by her as I expected or wanted. Because everything was done by her during the service as I expected and wanted. And she made me happy as I felt that I received good quality service More

by JISU.KIM.PARK
Recommend Dealer
Yes
Employees Worked With
Alexandria Kallianen
Dec 14, 2023 -

Mercedes-Benz Of Tacoma responded

We're delighted to know that you received the high-quality service we strive for at Mercedes-Benz of Tacoma. It's great to hear your expectations were met and even exceeded! Thank you for sharing this positive feedback with us.

December 14, 2023

My 2000 ML430 had been under the “care” of the best mechanic in my home town. In the mean time my ML was slowly deteriorating. The work done at Fife dealership restored this car back to prime shape, ru More

by MMB411@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Cerna, Monica Saechao
Dec 14, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for trusting the Mercedes-Benz of Tacoma team with your vehicle! We appreciate your patience throughout the process and are delighted to hear that it was worth the wait. Safe travels ahead!

December 14, 2023

just typical average dealership experience no more to say typical dealership experiences. nothing special done More

by BBIJILE82
Recommend Dealer
No
Employees Worked With
Oscar Cerna, Oscar Cerna
Dec 17, 2023 -

Mercedes-Benz Of Tacoma responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. SALES: Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com SERVICE: Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 13, 2023

Very satisfied with dealership. Thank you for the use of the loner car. Will be returning for all required maintenance. More

by Jbwamc1
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 13, 2023 -

Mercedes-Benz Of Tacoma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz Of Tacoma, we look forward to having you as a valued customer for many years to come! Brittany Kuranko Service Manager brittanykuranko@looklarson.com

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