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Mercedes-Benz Of Tacoma

Fife, WA

4.4
3,043 Reviews
Call Dealership (253) 922-6820

1701-C Alexander Ave E

Fife, WA

98424

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3,043 Reviews of Mercedes-Benz Of Tacoma

December 23, 2023

Oscar was pleasant to work with. He answered all my questions and was extremely kind. More

by CZFARRAH
Recommend Dealer
Yes
Employees Worked With
Oscar Cerna, Oscar Cerna
Report | Print
Dec 27, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for the 5-star rating! We're delighted to hear that Oscar provided you with excellent service at Mercedes-Benz of Tacoma. We look forward to serving you again! Safe travels!

December 23, 2023

Good experience. In addition to Service B performed, also corrected recall and troublrshot a unrelated issue. Rescheduled warranty issue. Service Advisor was competen More

by MMONECK
Recommend Dealer
Yes
Employees Worked With
Alexandria
Report | Print
Dec 26, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz Of Tacoma. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 23, 2023

Everyone was very friendly! I really enjoyed my interactions with Oscar, he was extremely helpful and had a great sense of humor. More

by homebrewpub
Recommend Dealer
Yes
Employees Worked With
Oscar Cerna, Oscar Cerna
Report | Print
Dec 27, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for the 5-star rating! We're glad to know you had a positive experience with our team and Oscar at Mercedes-Benz of Tacoma. We look forward to serving you again! Have a great ride!

December 23, 2023

Personalized, courteous and always professional. High touch service and great communication with a genuine desire to please. More

by jimcarol
Recommend Dealer
Yes
Employees Worked With
Luke Stansfield, Luke Stansfield
Report | Print
Dec 26, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz Of Tacoma, we look forward to having you as one of our valued customers for many more years to come! Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 22, 2023

Car was in the shop for 6+ weeks for a recall that I was told was a week repair. Then I got it back n was leaking fuel all over my garage n driveway. It burned 5 gallons of fuel for 17mile drive home. More

by Powderyonks
Recommend Dealer
No
Employees Worked With
Liz
Report | Print
Dec 29, 2023 -

Mercedes-Benz Of Tacoma responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 22, 2023

Randy Parrot has improved the fleet department. Communication is much better with him. You can tell he cares about his job. More

by Clove4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Parrot
Report | Print
Dec 22, 2023 -

Mercedes-Benz Of Tacoma responded

We're glad to know that Randy's efforts in the fleet department at Mercedes-Benz of Tacoma have made a positive impact. We look forward to serving you again! Have a great day!

December 21, 2023

Excellent and efficient. I'm always well taken care of by Larson's My car people for ever! More

by xheacox
Recommend Dealer
Yes
Report | Print
Dec 21, 2023 -

Mercedes-Benz Of Tacoma responded

We really appreciate you taking the time to leave Mercedes-Benz of Tacoma this awesome review, thank you!

December 21, 2023

My vehicle sat for 4 months. No one called,emailed nothing. Worst service I have ever had. Would not recommend More

by russelljoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Cerna, Monica Saechao, Luke Stansfield, Liz Davis, Givanni Signorino, Alex Kalliainen, Randy Allen
Report | Print
Dec 24, 2023 -

Mercedes-Benz Of Tacoma responded

Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 20, 2023

The experience was exceptional! I could not have felt any more taken care of. Luke is my go to man forever! More

by venails63
Recommend Dealer
Yes
Employees Worked With
Luke Stansfield, Luke Stansfield
Report | Print
Dec 20, 2023 -

Mercedes-Benz Of Tacoma responded

We're so glad to know you had an exceptional experience with Luke at Mercedes-Benz of Tacoma! We appreciate your kind words and look forward to serving you in the future. Safe travels!

December 20, 2023

Everyone is warm and welcoming I was greeted with a smile by everyone I came in contact with. They make you feel like family. More

by CURTISSLIGH24
Recommend Dealer
Yes
Employees Worked With
Liz
Report | Print
Dec 20, 2023 -

Mercedes-Benz Of Tacoma responded

We're so glad to know you felt like family at Mercedes-Benz of Tacoma! It's our goal to make every visit warm and welcoming. Thanks for the positive feedback!

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