Mercedes-Benz Of Tacoma

Was great I dropped off the car and Alex was very nice she gave me a left home and when I came to pick up the car was ready with no delay , she was a pleasant person she gave me a left home and when I came to pick up the car was ready with no delay , she was a pleasant person More

Alex kept me informed throughout the repair. Tom went for a drive with me so we could understand the issue better. Tom went for a drive with me so we could understand the issue better. More

Troy came out and greeted us when we came in for a part. He showed us how water pump and tensioner bearings were worn out. Parts Dept was excellent. Alex took care to get us home with a Lyft rideshare while He showed us how water pump and tensioner bearings were worn out. Parts Dept was excellent. Alex took care to get us home with a Lyft rideshare while we left our e320 for further emergency repairs. They worked it in promptly and your organization was well represented by earnest, professional and courteous people. More

He was very kind to take us earlier than our schedule. He was very professional and friendly. He was very professional and friendly. More

Extraordinarily and beyond grateful for Jacob He was patient, thoughtful, and kind. Helpful, smart and nice patient, thoughtful, and kind. Helpful, smart and nice More

Despite taking 1 month of keeping my van, they couldn't resolve the problem. And stating there is no problem, so why you keep that long? It is contradictory. Don't trust them resolve the problem. And stating there is no problem, so why you keep that long? It is contradictory. Don't trust them More

Professional from the beginning. Tyler did everything possible to find the right vehicle for my businesses needs and arnie was expeditious and fair on the financing end Tyler did everything possible to find the right vehicle for my businesses needs and arnie was expeditious and fair on the financing end More

He was courteous, timely, and when he discovered, I was going to wait for six hours for my car. He got a shuttle for me, which was very very helpful. going to wait for six hours for my car. He got a shuttle for me, which was very very helpful. More

One issue after another! Even the final attempt to correct all the previous failures was mismanaged. Contacted general manager and no return phone call Even the final attempt to correct all the previous failures was mismanaged. Contacted general manager and no return phone call More

Quick and easy drop off, friendly and helpful service advisor and provided an estimate for repairs as asked. advisor and provided an estimate for repairs as asked. More