Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Mercedes-Benz Of Tacoma

Fife, WA

4.4
3,043 Reviews
Call Dealership (253) 922-6820

1701-C Alexander Ave E

Fife, WA

98424

Directions

By Type

3,043 Reviews of Mercedes-Benz Of Tacoma

January 14, 2024

Always on time and on budget. Very professional. I have no idea what else to say More

by FRANK.HEIDT
Recommend Dealer
Yes
Employees Worked With
Liz Davis
Report | Print
Jan 15, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Ruch Service Manager

January 10, 2024

Luke was kind and very professional. He always kept me up to date and let me know if there were any changes or delays . More

by KIHWANOM
Recommend Dealer
Yes
Employees Worked With
Luke Stansfield, Luke Stansfield
Report | Print
January 08, 2024

Yes I didn't know how to write about it. Sorry I will keep go back to do my car service with them all times when I need it More

by NGOEUNOUM
Recommend Dealer
Yes
Employees Worked With
Yes
Report | Print
December 28, 2023

Excellent! Liz Davis was my representative at Mercedes of Seattle. Once I found out she was working at Mercedes of Tacoma. I immediately decided to bring my car More

by Tedalton
Recommend Dealer
Yes
Employees Worked With
Servicing and windshield wiper replacement.
Report | Print
Dec 28, 2023 -

Tedalton responded

Excellent! Liz Davis was my representative at Mercedes of Seattle. Once I found out she was working at Mercedes of Tacoma. I immediately decided to bring my car to her for servicing. It is great to be working with her again! Thanks! Ted

Dec 28, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you so much for your kind words for Liz, and for taking the time to leave us this wonderful feedback! Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 27, 2023

If the dealership would have kept up with their promise of a two hour wait, I would have given them a 5. More

by John
Recommend Dealer
Yes
Report | Print
Dec 27, 2023 -

Mercedes-Benz Of Tacoma responded

We are so glad that we had the opportunity to work with you and apologize for the wait. We do appreciate you choosing Mercedes-Benz Of Tacoma. Please don't hesitate to reach out if you need anything else. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 27, 2023

I had the car in for service, but the battery couldn't keep a charge after I got it back. So we took it back in and they replaced the battery More

by HZNHLN
Recommend Dealer
Yes
Report | Print
Dec 27, 2023 -

HZNHLN responded

Thank you for taking care of my battery problem and replacing it promptly

Dec 27, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz Of Tacoma. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 27, 2023

When I went to pick up my car I was essentially ignored by the service people sitting at the service desk. Also, was very surprised by the credit card swipe fee that was added to the bill More

by RONSIMMONS
Recommend Dealer
No
Report | Print
Dec 30, 2023 -

Mercedes-Benz Of Tacoma responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 27, 2023

Did not figured out when I mentioned at the first time. I had to visit second and let them know. And dealer said that I need to purchase new tire. More

by PUBLICPERIOD
Recommend Dealer
No
Employees Worked With
Oscar Cerna, Oscar Cerna
Report | Print
Dec 27, 2023 -

Mercedes-Benz Of Tacoma responded

We're sorry to read about your experience. It's important that our customers feel heard and understood from the first interaction, so we apologize if this wasn't the case. If you'd like to discuss further or have any other concerns, please don't hesitate to reach out directly at Michael Ruch - MB Service Manager - michaelruch@looklarson.com

December 27, 2023

Liz went above and beyond for me. I really enjoyed working with her and her knowledge. Liz deserves a raise! More

by BUTTERCHLOE2
Recommend Dealer
Yes
Employees Worked With
Liz
Report | Print
Dec 27, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for taking the time to share your thoughts on working with Liz. We're glad to hear she delivered such a great experience! Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 27, 2023

Excellent as always All required work done in a timely manner Thank you for the service More

by f.g.hempel
Recommend Dealer
Yes
Employees Worked With
Luke Stansfield, Luke Stansfield
Report | Print
Dec 27, 2023 -

Mercedes-Benz Of Tacoma responded

Thanks for sharing about your experience with Mercedes-Benz Of Tacoma. We appreciate your business and hope to see you again soon! Brittany Kuranko Service Manager brittanykuranko@looklarson.com

1
...
12
13
14
...
305