Mercedes-Benz Of Tacoma

Micheal provided great customer service while my car was in for service. He applied military discount and gave me a great price for all the manintence. in for service. He applied military discount and gave me a great price for all the manintence. More

I called in about a recall notice. They booked me quickly and found four more notices. They estimated two hours and I was on the road in two hours and fifteen minutes. The check in staff was quick and effici and found four more notices. They estimated two hours and I was on the road in two hours and fifteen minutes. The check in staff was quick and efficient. (I forget her name: dark hair, colorful fingernails. :) ) She directed me to the very comfortable-socially distanced-waiting room and the coffee/latte/mocha/machine where I read until the van was done. My only gripe was finding Alexander Street. I missed it twice. More

MICHEAL ROBERTS was very detailed in explaining the work that needed to be done on my car. I am very grateful for his PROFESSIONALISM, PATIENCE & FRIENDLINESS!!!! that needed to be done on my car. I am very grateful for his PROFESSIONALISM, PATIENCE & FRIENDLINESS!!!! More

My advisor Jessica Reyes was extremely helpful and courteous. I brought my vehicle to the dealership in for a minor repair which addressed quickly and efficiently. courteous. I brought my vehicle to the dealership in for a minor repair which addressed quickly and efficiently. More

Monica and team hit it out of the park once again. Thank you very much for all that you do and the fashion that you do it. you very much for all that you do and the fashion that you do it. More

George was great and helpful! The service took half the time then originally stated. Great job to those who worked on my car! complementary coffee in waiting is great time then originally stated. Great job to those who worked on my car! complementary coffee in waiting is great More

After buying the car I had issue with the car (don’t have engine oil in my car, and had some damages on the wheel causing the air to leak). The dealer promised to take care of the issue and I dropped my car engine oil in my car, and had some damages on the wheel causing the air to leak). The dealer promised to take care of the issue and I dropped my car off at the service department 4 days ago and I have not received any call or texts about the can and when will it be fixed.... and I am still waiting for theirs service department to call More

Over the top customer service from beginning to end. We felt like a valued customer from the moment we walked in the door. Never once did we feel we were just a sale to them. Even after our purchase they'v felt like a valued customer from the moment we walked in the door. Never once did we feel we were just a sale to them. Even after our purchase they've reached out multiple times to ensure we are happy with our purchase and the way we were treated. More

Brian took very good care of me. He was open and honest. Leaving the dealership I went to turn the knob to Change stations by the gear shift the big knob and it wouldn’t turn to the channels. I called and t Leaving the dealership I went to turn the knob to Change stations by the gear shift the big knob and it wouldn’t turn to the channels. I called and they said I guy name mike would call me. I’ve heard boo and I’m sure it’s an easy fix. More

Michael Roberts was very professional, courteous and very friendly! He was very patient with my husband Jerry and I, explaining what needed to be done friendly! He was very patient with my husband Jerry and I, explaining what needed to be done More