Mercedes-Benz Of Tacoma

Eddie was amazing ! He showed me all the cars I was interested in and didn’t pressure me. Everything with my deal went so smooth. I recommend coming here for a fun car buying experience. I came in the interested in and didn’t pressure me. Everything with my deal went so smooth. I recommend coming here for a fun car buying experience. I came in the early afternoon and I was in and out 🙌🏽 More

Guru was fantastic! He gave great attention to detail and was very responsive. Purchasing this car was an extremely smooth process. Would recommend this team and dealership to others. was very responsive. Purchasing this car was an extremely smooth process. Would recommend this team and dealership to others. More

Service was fine but communication with us wasn’t as good as it should have been. We had to call to get information instead of them calling us. as it should have been. We had to call to get information instead of them calling us. More

Very good service , polite and handled it in Avery timely manner. No complaints. Will see them in the future. Total shop and office was neat and clean. manner. No complaints. Will see them in the future. Total shop and office was neat and clean. More

They were a pleasure to work with! We went in knowing what we wanted and left with just that. Our dealer was Owen and he was very professional and wasn’t pushy like other dealers I’ve dealt with. Highly what we wanted and left with just that. Our dealer was Owen and he was very professional and wasn’t pushy like other dealers I’ve dealt with. Highly recommend them More

Shannon was great in sales dept. and we are most likely going to have car serviced at Larson even though three Mercedes dealers are closer to us. going to have car serviced at Larson even though three Mercedes dealers are closer to us. More

Up until my last visit for service, March 22, 2021, I was extremely happy with everything having to do with my Mercedes dealership. On March 22, 2021, my service was fine except for the vacuuming job. That w extremely happy with everything having to do with my Mercedes dealership. On March 22, 2021, my service was fine except for the vacuuming job. That was crappy. my floor mats were not even lifted up and you could see the pine needles that were left. I had to return for service on a defective sensor. I was told it would take half a day. The car was dropped off Monday morning and we were not told we could pick up the car until Wednesday. It took until Tuesday late afternoon for Monica to return our many calls. Had someone let us know what was going on we would have been much more understanding. Had we been called on Monday, told that the part ordered for my car was incorrect, told that they had to wait for the part to be shipped overnight, and told on Monday that the car would need to be kept overnight after the part was installed, we would not have wasted so much time trying to call only to be told the care was not finished yet. Then, after all that, I specifically asked for a wash and vacuum. Again, a very unprofessional vacuum job was done. A small child could have done a better job. This is not the excellent customer service I am used to from Mercedes! More

My experience was first rate from start to finish. While it did still take time to get through the entire process, it was an experience like no other and my sales rep made sure to listen to even minute deta it did still take time to get through the entire process, it was an experience like no other and my sales rep made sure to listen to even minute details that were important to me. I will definitely go back for service and when I need a new car in the future! More

I’m a repeat customer and once again very pleased with the experience. Conner did a great job managing the entire process. I would highly recommend. the experience. Conner did a great job managing the entire process. I would highly recommend. More

The fact that they gave me a loaner car while my car was getting serviced, made my experience all the more easier and convent. Friendly staff! getting serviced, made my experience all the more easier and convent. Friendly staff! More