Medford Nissan

Great service experience Greeted in a professional manner, our request was processed quickly and additional recommendations were made, but not pushed on us. We were traveling Greeted in a professional manner, our request was processed quickly and additional recommendations were made, but not pushed on us. We were traveling and needed an oil change. Found this dealership on the web, called and received a prompt appointment. More

Efficient and pleasant Answered our questions and took care of our needs in a timely fashion. The salesman knew what he was talking about and followed up to see if we neede Answered our questions and took care of our needs in a timely fashion. The salesman knew what he was talking about and followed up to see if we needed any more information. More

Exceptional service I gave the excellent rating due to the friendliness of all personnel I had any dealings with. Vern Chieves, the Internet Sales Manager, arranged to gi I gave the excellent rating due to the friendliness of all personnel I had any dealings with. Vern Chieves, the Internet Sales Manager, arranged to give top dollar for my trade in. He went over what my wife and I were looking for and picked out the perfect car for us. He arranged a 9.49% interest rate loan to replace the 29.83% loan I had been stuck in for the last three years due to my mediocre credit rating. We are a retired couple and expect to be using the Audi A632 for many years although we will be dealing with Lithia first on any future automotive purchases. More

Proud Maxima Owner I thought Joe did a great job in finding the car I wanted and in selling it to us. It was also nice that the Dealership was dog friendly as we had our I thought Joe did a great job in finding the car I wanted and in selling it to us. It was also nice that the Dealership was dog friendly as we had our little dog with us! More

"Very good Experience" From the time we were greeted and we explained what we wanted, we got that along with a great attitude! Joe made the buying experience very easy!! From the time we were greeted and we explained what we wanted, we got that along with a great attitude! Joe made the buying experience very easy!! More

Service with a smile! Amid all the scowls of everyday life, it was nice being greeted with a smile! And not just when I drove into a beautiful service bay...the smiles were Amid all the scowls of everyday life, it was nice being greeted with a smile! And not just when I drove into a beautiful service bay...the smiles were handed out freely my entire visit. More

Never again I don't know where to start. Had problems with the car as soon as I got it home. I was back every week for 5 weeks. Some repairs I was told I had to d I don't know where to start. Had problems with the car as soon as I got it home. I was back every week for 5 weeks. Some repairs I was told I had to do on my own since they were "wear and tear" items and not included in the warranty, that in the end never needed to be done as they did not fix the problem. The team of mechanics did finally fix the problem. like I said 5 weekly visits later. I live 100 miles one way from them, I work 2 jobs 7 days a week and had to keep taking off work to deal this this crap. I said to the service center " you are using up my warranty driving back and forth for the same problem" At one point I was going to exchange for a different car, had it prearranged with my lender. As we looked a other cars, the salesman started an acura, looked great but was making a strange noise. I said that doesn't sound right? His reply was "oh that's just how they sound when they get wet"... it was raining that day. My reply was "My brother has an acura and it doesn't sound different when it is raining. another response I was told about squeaky brakes was " that's how you can tell you have quality breaks" I ended up keeping the original car I purchased because I figured no matter what car I purchased from them I would have problems. Then not long after all this I got an oil change... The serviceman checked my in-dash air filter and it was disgusting, he said it was the worst he had ever seen, Oh yes and the hood struts don't hold up the hood. I have bought many cars in my life and I have to say this was the worst experience ever. I came in pre approved yet they ran my credit thru 3 other places with out my consent. I will never purchase an automobile from this company or probably any Lithia dealer again. If there were a way to give no stars that is what I would have rated this place. I would like to check both sales and service but only lets me check one. More

A Satisfied Customer Our experience in purchasing a vehicle from Lithia Nissan was unparalleled. The customer service was better than most car dealerships we have dealt wi Our experience in purchasing a vehicle from Lithia Nissan was unparalleled. The customer service was better than most car dealerships we have dealt with in the last 40 years. The turn around time from choice to purchase was amazing. We have never purchased a car in such a timely manner. The sales person was knowledgeable, friendly and caring. We did not feel coerced or pressured in any way. An overall positive experience. We would do it again. We wanted to give this dealership an overall rating of Excellent but it would only work when we pressed average. More

Go out of their way to help! I took my car in with a flat tire and Cody in the service department went out of his way to replace my tire quickly. I always get great service there I took my car in with a flat tire and Cody in the service department went out of his way to replace my tire quickly. I always get great service there and it's a really clean environment where you can wait in the lounge and relax while the mechanics take care of your car. Trustworthy and friendly. Thank you!!! More

Awesome Service Took my car in for an oil change and tire rotation. After looking at it they determined that I didn't need my tires rotated yet. I found this exceptio Took my car in for an oil change and tire rotation. After looking at it they determined that I didn't need my tires rotated yet. I found this exceptional that they looked after my best interests instead of just taking my money! I would recommend this friendly service staff to anyone. Thank you! More