Meador Chrysler Dodge Jeep Ram

Everyone I worked with on this sale where extremely helpful with making this go as smooth as possible. Great customer service, people friendly, and very patient. helpful with making this go as smooth as possible. Great customer service, people friendly, and very patient. More

Chris was wonderful and went above and beyond to meet my needs. I would buy car from him again. He was very sweet and personable needs. I would buy car from him again. He was very sweet and personable More

I believe more can be said about a company in how they treat a customer after the sale, than how they treat the customer to get the sale. We purchased our used 2016 Chevrolet Volt, and within an hour off treat a customer after the sale, than how they treat the customer to get the sale. We purchased our used 2016 Chevrolet Volt, and within an hour off the lot had issues. The dealership worked with us to resolve everything in a manner satisfactory to my wife and I. I would just add a word a caution to any customer, no matter where you go to purchase a vehicle, to check things out, ask questions prior to signing paperworks, and if possible, have an independent mechanic check everything out, if purchasing a used vehicle. I would have been able to avoid the issue, but am happy that Meador management did what was right, even at cost to themselves in the end. More

Rating 1-star because I can't right a review with 0 stars. Took our Ram to get an alignment and asked how much it would be and was told $120. All good so far. Hours later get a call from advisor Nata stars. Took our Ram to get an alignment and asked how much it would be and was told $120. All good so far. Hours later get a call from advisor Natalia saying alignment is done but the upper control arms are broken and need to be repaired. I told her I would talk to the hubby about it and go from there for repair. She said ok I will text you when invoice is ready so you can pick up the truck. Hours later, no text so I call back. I call and ask if my vehicle is ready to get picked up and am told that she forgot to text me. I go pick up vehicle and when we are charged, its $141.60 plus tax. When I ask what the extra $21.60 is for, I was told a disposal shop fee charged to all customers. "Disposal"??? We went for an alignment. Nothing was disposed of. I paid an left, I did call back and spoke to service manager Junior Mascorro and requested an explanation. He advised me what the charge was for but said he would get it refunded since I was not advised about it before hand when I asked what the cost for repair would be. All while my husband said the truck is still drifting left. I don't think alignment was done right. Then I get a call from Camille asking how happy I was with service received to which I advise that the truck is still not aligned properly. She sets up an appointment for me to return on Saturday with truck to get it checked out again. 1 hour later... Natalia calls me back, she says we are getting credited back for the alignment THAT WAS NEVER DONE on our truck. I asked to speak to supervisor and am "ACCIDENTALLY" hung up on. I call Camille back who says Junior is trying to get ahold of me. I am promised an instant refund for a service that was collected on that was never completed. That is so unacceptable. So what if I would have never answered Camille's call inquiring how I felt about service received???. I would've never even known. And all Meador is doing is pointing the finger at someone else??? Will never ever ever take any of my vehicles there. More

Chris with sales was very professional , friendly and very easy to work with. Javier with Finance Department was also a professional and very informative and efficient. very easy to work with. Javier with Finance Department was also a professional and very informative and efficient. More

The process was extremely easy, not just getting the vehicle I wanted, but also trading in my former car. I did not feel ripped off, either, and everyone was friendly. Thank you! vehicle I wanted, but also trading in my former car. I did not feel ripped off, either, and everyone was friendly. Thank you! More

Waited over a month to get service on a ABS, Heater, and a Recall issue that would take a week to fix on my wrangler. And even though they had my Jeep and credit card they would not give me a loaner becaus a Recall issue that would take a week to fix on my wrangler. And even though they had my Jeep and credit card they would not give me a loaner because I do not carry full coverage on my Jeep - seriously?! I have never had this issue before, and they couldn’t have cared less. What a huge waste of my time! Go someplace else my friends. More

Drove from Rockwall to Meador because of the catchy advertisement on the radio. When arrived Luis was ready for us and had the truck pulled right out front for us to view. Pricing was the best in the m advertisement on the radio. When arrived Luis was ready for us and had the truck pulled right out front for us to view. Pricing was the best in the metroplex. Will be a Meador customer for life!!! More

What a great experience! Very helpful not as crazy as sitting at a dealership for hours waiting for a deal to be done. Highly recommend sitting at a dealership for hours waiting for a deal to be done. Highly recommend More