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McLoughlin Chevrolet

Milwaukie, OR

4.6
2,874 Reviews
We are McLoughlin Chevrolet and we are proud to serve YOU, the great people of Oregon. While we may primarily sell new and used Chevrolet and GM cars, we also offer auto service as well as bad credit help. Here at McLoughlin Chevy, we treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Come by our dealership, give us a ring or send us a message and find out how we can help you today.
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16700 SE McLoughlin Blvd.

Milwaukie, OR

97267

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Showing 2,874 reviews

June 05, 2024

It was a very pleasant and easy process. Micah was also very nice and helpful. More

by jcs82980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tobias Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

I bought my 2013 Chevy Cruze from McLoughlin Chevrolet last July and I have been so happy with my experience with this dealership. I would by from them again! More

by granddamsel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mendenhall
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

Subpar service. Scheduled a shuttle, didn’t get it. Had to order myself a Lyft. More

by tyler.woodcock12
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charmaine Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Clure
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

McLoughlin Chevrolet responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (503) 652-0000 so we can work towards a resolution.

June 02, 2024

Fantastic service as always. Everyone is always welcoming and professional. I highly recommend them for sales and service. More

by mmurphy34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Ryan-Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsea Crownover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christie M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Clure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

McLoughlin Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thanks for the recommendation, and have an amazing day!

June 01, 2024

The personnel there were very nice and helpful. It was easy to schedule the appointment More

by ejgraves15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Ryan-Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

McLoughlin Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 31, 2024

Micah was GREAT! Very helpful always attentive made our car buying experience enjoyable we will definitely be back!! More

by jkl72406
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Mendenhall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tobias Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

McLoughlin Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at McLoughlin Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

May 30, 2024

Working with Dylan was a wonderful experience. We feel blessed with the truck and deal we received. They got us in and out in time for our tee time, pretty incredible! More

by shine.tori
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Mendenhall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

McLoughlin Chevrolet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

May 28, 2024

The website states they are a dealership that does not make customers feel pressure into buying. I felt pressured especially when I asked if they could do an extra $500 on the trade in and they told me th More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Mixer
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

The team in the service center do a good job. It’s nice to get good service with a smile More

by superfit12005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christie M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Clure
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

McLoughlin Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 27, 2024

I noted "Yes" above, but with reservations. The salesman,Elliot, misrepresented the truck when he stated that all safety systems had been inspected and verified were in operating condition. W More

by earlcurtis
Recommend Dealer
Yes
Employees Worked With
Elliott Dawson
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

McLoughlin Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (503) 652-0000 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Jun 02, 2024 -

earlcurtis responded

I have revised my review based upon the dealship being responsive and getting back to me immediatelhy to address thw problem with the emergency/parkiing brake. They reviewed their records and admitted had not tested or verified the brake operated correctly.function correctly. I appreciate that they volunarily said they would correct the probem and schedule a srivce appoint to take any actions needed to fix the problem. This type of service is becoming a rare commodity when there was no requirement for them to do so.

Jun 06, 2024 -

earlcurtis responded

Since I last posted a response 5/29 several things have changed. I delivered the truck to the service department this morning as scheduled. Initially, the service coordinator wanted to charge me over $200 for an inspection. I explained the circumstances and the charge was removed. Late in the afternoon I called for a status of the repair and was told the service department was waiting to the sales department to authorize the purchase of a part. I spoke with the sales manager who stated sales did not authorize the purchase of parts or repairs. The manager reviewed my file and said he was willing to authorize a reduction of the cost of the part plus to labor to their cost. The cost of the repair went from more than $790 to more than $440. Bottom line, they didn't plan to take care of the problem, just create more cash flow. A bit of bate and switch. I'll not return again nor will I recommend Mcloughliin Chevrolet to anyone. I retracked response made 6/2.

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