McLarty Daniel Nissan

HONOR & INTEGRITY As an 11 + year customer who has purchased and had my 4 vehicles with McLarty-Daniel Service Departments (Nissan & GMC). Let me first say thank you to Mr. Paul Bounds and Charles purchased and had my 4 vehicles with McLarty-Daniel Service Departments (Nissan & GMC). Let me first say thank you to Mr. Paul Bounds and Charles Edward of the Service Department at McLarty-Daniel Nissan. You have restored my faith in the Service Department with your actions yesterday. Previously, an interaction we had was not positive. Based upon a misunderstanding, we toiled with this issue for 5 months. Yet, Paul and Charles showed patience, and diligence, expertise and consistency in resolving this matter. What these two men did yesterday was nothing short of honorable and showing integrity to resolve my problem concerning my 2008 Mini Clubman. While the vehicle was towed in and the diagnostic took nearly 3 months. Yesterday, they detailed the issues at hand which made sense and enlightened me on the unique issues associated with this car. Let me emphasize this: McLarty-Daniel Nissan Service Department has the expertise and capability to repair any make and model car that is brought to them. In many cases, their Service Department is less expensive than other smaller service providers. They perform their services with regard to cost-saving measures and Paul was very upfront with the cost of repairs. As I thought that the repair needed was one issue, the Service Department spent the time and no extra cost to properly diagnose the real issue and saved me probably nearly $3200. Admittedly, I wrote some pretty negative reviews previously, and for that McClarty- Daniel Nissan made sure they stepped up and resolved the issue. This despite the pressure a bad review can cause to their reputation. My actions were done out of frustration and lack of understanding. I would emphatically, highly recommend the Service Department of McClarty-Daniel Nissan. If you have a question or a concern, Paul Bounds the Service Manager will make sure the issue is resolved and to your eventual satisfaction. My only caveat in all of this, is to make sure you understand the recommended service and associated warranties. Paul will advocate for your protection. In a world where the consumer has to exercise due diligence and make businesses accountable, McLarty-Daniel Nissan Service Department restored their honor and integrity, and I am grateful for their looking out for their customer. Thank you Paul and Charles for resolving our issues and I am grateful. C.A. Byers-Brown More

Our experience was wonderful, no complaints! Mr Dan and Henry were so helpful and patient with us. Mr Dan and Henry were so helpful and patient with us. More

The team was very courteous to work with. Appreciated the prompt responses via email, and their flexibility with our schedule. Appreciated the prompt responses via email, and their flexibility with our schedule. More

Great help in the search for what I wanted. The only negative was the time spent finishing the paperwork. About an hour to look at cars and test drive. Over 3 hours waiting on paperwork and The only negative was the time spent finishing the paperwork. About an hour to look at cars and test drive. Over 3 hours waiting on paperwork and finance. Very frustrating. More

We had excellent service, Angel was so knowledgeable and met all our needs. We had excellent service in the finance department with Richard. met all our needs. We had excellent service in the finance department with Richard. More

Absolutely amazing! !!!! Thank you to everyone that help me! I absolutely love my new vehicle!! !!!! Thank you to everyone that help me! I absolutely love my new vehicle!! More

Very well trained staff that are exceptional at what they do. Selection of vehicles is fantastic. Pricing is fair. My interaction with Management is the only reason this place doesn't get 5 stars. Management do. Selection of vehicles is fantastic. Pricing is fair. My interaction with Management is the only reason this place doesn't get 5 stars. Management has a job to do and they did it well. Though their approach is a bit abrasive. More

I am 66 years old and have purchased many vehicles over this time. This is the ONLY dealership that I have used more than once. Actually 6 times for my wife and myself and helped family members purchase 2 this time. This is the ONLY dealership that I have used more than once. Actually 6 times for my wife and myself and helped family members purchase 2 vehicles from this dealership. Never used the same salesperson. They are all equally capable. More

Best experience! ! Listened to me and gave me a great deal. Jimmy Truong is the absolute best. He is helpful and genuine. I came to McLarty Nissan after some not so go ! Listened to me and gave me a great deal. Jimmy Truong is the absolute best. He is helpful and genuine. I came to McLarty Nissan after some not so good experiences and it was like a breath of fresh air. I was taken seriously, everyone was kind and actually helpful. They didn't say what I was asking was not possible, but said let us see what we can do and then they actually did it, without continuously coming back with something less than to try and get as much out of me as they could. The process didn't wear me down or feel "yucky" and I so very much appreciate that. More

Cruz was very knowledgeable and was a big help when it came to my grandson picking out a car. came to my grandson picking out a car. More