McKie Ford Lincoln

Let the buyer beware! Everything went accordingly until I stepped into the vehicle to drive away and noticed the hail dings. When brought to the salesperson's attention, h Everything went accordingly until I stepped into the vehicle to drive away and noticed the hail dings. When brought to the salesperson's attention, he said he had no idea but advised me that I had plenty of opportunity to look the vehicle over before purchase. Yup. More

Used Vehicle Purchase I found the shopping and buying experience at McKie to be very pleasant. The sales consultant (Erika) was very professional, friendly and knowledgeab I found the shopping and buying experience at McKie to be very pleasant. The sales consultant (Erika) was very professional, friendly and knowledgeable. She was willing to spent as much time as I needed to look at several vehicles and talk about the features and options. When I made a decision, the transaction was completed quickly and I became the new owner of a very nice F-150. I would have liked to have received more for my Chrysler Town & Country trade-in but after thinking about it, the price was fair. More

Amazing Service Department What an amazing experience at the McKie Service Department. My son's truck broke down a week before leaving out of state for a family Thanksgiving. What an amazing experience at the McKie Service Department. My son's truck broke down a week before leaving out of state for a family Thanksgiving. He went to another mechanic in town and was given a quote of $1900 and was told he needed a computer part. My son contacted McKie for a second opinion and was booked til 11/30 which meant he would miss Thanksgiving with his family. He has been stationed overseas for 3 years and has missed every holiday during that time. I contacted the Service Manager, John Baskerville and asked to see if anything could be done. So I gave him the information and he asked if he could call me back in a few minutes which he did and we came up with a plan. He asked to have the truck brought in the following morning so they could run a diagnostic on it. Come to find out that it was not a bad computer part but a bad coil which they replaced. The final cost was $130 and my son can now make it home for a long overdue family Thanksgiving. John - thank you so much for everything that you and your staff did for my son. You certainly have earned a customer for life. Your service department is one that can be trusted and counted on. More

Service Department Experience They have very poor customer service. They didn't understand the problem and refused to correct it. They should terminate the service manager. He ne They have very poor customer service. They didn't understand the problem and refused to correct it. They should terminate the service manager. He needs a taste of his own behavior. More

Experience with Service department I appreciate the friendliness and quick setting up of an appointment to have a hitch installed on our Ford Escape. Thanks to Steve and Terry for taki I appreciate the friendliness and quick setting up of an appointment to have a hitch installed on our Ford Escape. Thanks to Steve and Terry for taking care of this for us. Also appreciated the parts person and the person who took care of me checking out. A thank you also for giving me a ride to where I needed to go when the work was going to take longer then expected. Crystal Dosch More

Excellent Vehicle Care & Service This dealership I consider a throwback to the 'good old days'. They are honest, knowledgeable, and treat you right. I always have them change my oil, This dealership I consider a throwback to the 'good old days'. They are honest, knowledgeable, and treat you right. I always have them change my oil, and do all my service work. They do it right the first time. My service advisor, Joe S., keeps on top of what the vehicle needs and when. When it comes to service, these folks know their job! More