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McKie Ford Lincoln
Rapid City, SD
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55 Reviews of McKie Ford Lincoln
The way all car buying experiences should be !! 1 year ago I bought a F250 diesel from these good folks ! My salesman Corey did a great job in making absolutely sure I was happy!! So now here we ar 1 year ago I bought a F250 diesel from these good folks ! My salesman Corey did a great job in making absolutely sure I was happy!! So now here we are exactly 1 year later time to trade in my wife's Expedition! So naturally we go back to where we were treated so well, and made sure we were dealing with Corey again! We found a 2014 F150 my wife fell in love with and got the deal done! We were in and driving off in her new pickup pretty darn quick!! I don't have any complaints what so ever! So when I finally wear out my Diesel pickup, I'll be back to McKie Ford, finding Corey again and take off in another Ford pickup!!! When we are treated well at a business, we become loyal customers! No need to go anywhere else!! Thanks More
I was very pleased the shop pick it in his knowing what I wa Very pleased and all the accessories he went through with me on this vehicle he knows what he is doing as a car dealership salesman very pleased with Very pleased and all the accessories he went through with me on this vehicle he knows what he is doing as a car dealership salesman very pleased with his help More
lincoln mkx purchase Mr. Pickett was very friendly and helpful when purchasing our mkx. He is very professional and knowledgeable about the automotive industry and it show Mr. Pickett was very friendly and helpful when purchasing our mkx. He is very professional and knowledgeable about the automotive industry and it shows when dealing with buyers. Great experience all way round. More
Used Vehicle Purchase I found the shopping and buying experience at McKie to be very pleasant. The sales consultant (Erika) was very professional, friendly and knowledgeab I found the shopping and buying experience at McKie to be very pleasant. The sales consultant (Erika) was very professional, friendly and knowledgeable. She was willing to spent as much time as I needed to look at several vehicles and talk about the features and options. When I made a decision, the transaction was completed quickly and I became the new owner of a very nice F-150. I would have liked to have received more for my Chrysler Town & Country trade-in but after thinking about it, the price was fair. More
Amazing Service Department What an amazing experience at the McKie Service Department. My son's truck broke down a week before leaving out of state for a family Thanksgiving. What an amazing experience at the McKie Service Department. My son's truck broke down a week before leaving out of state for a family Thanksgiving. He went to another mechanic in town and was given a quote of $1900 and was told he needed a computer part. My son contacted McKie for a second opinion and was booked til 11/30 which meant he would miss Thanksgiving with his family. He has been stationed overseas for 3 years and has missed every holiday during that time. I contacted the Service Manager, John Baskerville and asked to see if anything could be done. So I gave him the information and he asked if he could call me back in a few minutes which he did and we came up with a plan. He asked to have the truck brought in the following morning so they could run a diagnostic on it. Come to find out that it was not a bad computer part but a bad coil which they replaced. The final cost was $130 and my son can now make it home for a long overdue family Thanksgiving. John - thank you so much for everything that you and your staff did for my son. You certainly have earned a customer for life. Your service department is one that can be trusted and counted on. More
Out of state and a major oil leak We were out of state and had a major oil leak. We were towed in to find the problem. The service department was backed up for a week....we didn't have We were out of state and had a major oil leak. We were towed in to find the problem. The service department was backed up for a week....we didn't have a week. John the Service mgr. was able to have a mechanic take a quick look before closing on second day on their lot and had it fix somehow the next day. Great people in South Dakota and a great dealership. More
Service Department Experience They have very poor customer service. They didn't understand the problem and refused to correct it. They should terminate the service manager. He ne They have very poor customer service. They didn't understand the problem and refused to correct it. They should terminate the service manager. He needs a taste of his own behavior. More
Experience with Service department I appreciate the friendliness and quick setting up of an appointment to have a hitch installed on our Ford Escape. Thanks to Steve and Terry for taki I appreciate the friendliness and quick setting up of an appointment to have a hitch installed on our Ford Escape. Thanks to Steve and Terry for taking care of this for us. Also appreciated the parts person and the person who took care of me checking out. A thank you also for giving me a ride to where I needed to go when the work was going to take longer then expected. Crystal Dosch More
Excellent Vehicle Care & Service This dealership I consider a throwback to the 'good old days'. They are honest, knowledgeable, and treat you right. I always have them change my oil, This dealership I consider a throwback to the 'good old days'. They are honest, knowledgeable, and treat you right. I always have them change my oil, and do all my service work. They do it right the first time. My service advisor, Joe S., keeps on top of what the vehicle needs and when. When it comes to service, these folks know their job! More
First time there Great service staff. Well done! Even tho I was late, they still accomidated me without question, I was out the door in less than 30 min! Great service staff. Well done! Even tho I was late, they still accomidated me without question, I was out the door in less than 30 min! More