McKie Ford Lincoln

We have bought a couple of cars at this dealership, all of them with the same salesperson. The first car we bought, I thought we got a good deal--this was a used car that we specifically asked for, and th of them with the same salesperson. The first car we bought, I thought we got a good deal--this was a used car that we specifically asked for, and they called us on when they got it. The second was a new car that we wanted a certain model. When we called, they said they had it, so we went in. When we got there, they said they DID NOT have it at all. They 'found' it for us, but said we had to pay an extra $700 to get it transported here, because they claimed they had to have someone drive it. When we asked where it was coming from, they were very vague, and we wanted the car so we stupidly went along. We got the car delivered with a total of 42 miles on it...so they either turned back the odometer or charged us $700 to drive it less than 30 miles from the nearest dealership. We were not able to pick color or amenities that we would have liked. Also, when we took the car in for one of our 'free' oil changes, they put regular oil in, when the book recommended synthetic, and we ended up losing 5 miles per gallon over that deal, so not even good for the supposedly 'free' oil change. So, understandably, I was a little nervous when we wanted to trade our last purchase in for a model that had all we wanted on it. First the sales man said we could 'order' the car we wanted, no problem, and even no money down (we already had financing arranged). He even took our order. However, the next day another sales man called and said no, we would have to put $500 up front to have the car ordered, and it would be a 90 day wait. They wanted to sell us a car with all the bells and whistles on it, things that we didn't really want, and they were going to pay 'part' or 'all' of our taxes if we bought the more expensive car that they had on the lot instead of ordering what we wanted. My husband spent a day or two haggling with them, then finally DID agree to pay what they wanted for the more expensive vehicle. He wrote down the price they agreed on, and told them to send it to the bank. Well, they did send it to the bank, and it was $1500 MORE than they had agreed on! Even the bank questioned the numbers. At that point, I did a little more research and found the same car at a different dealership about 275 miles away. In fact, it was not even a LITTLE cheaper, it was over $9000 cheaper. We drove out there, got the car with no hassle, and even got an extended service contract and some clear coating on the front end, and still ended up paying less. Meanwhile, I have had no less than 5 friends who have had the same type of experience at McKie in the past 4 months, and they have spread the word. I am not sure if they have a new idea of doing business or if they think we were too stupid to understand how they do business, but I would guess the second option is probably true. From now on, I will be looking around. I would way rather drive a while to get a better deal than to mess with these folks, who think they can do what they want because they are the 'only game in town.' I am serious, they have lost a lot of business over the past several months, just from people I know, one of my friends husband used to be a car salesman, and even he went elsewhere!!!!! He could see through them! My recommendation is to SEARCH THE INTERNET, LOOK AROUND THE STATE AND SURROUNDING AREA. I bet you are going to get a better deal, even if you have to drive. And if you are looking for someone who is GREAT to deal with, check out Vern Eide Ford in Mitchell.......really top notch!!!1 More

I bought a new Lincoln MKZ. The vehicle is loaded with a ton of technology. Ole took over an hour to explain to me the features of the car and to set up my phone and other voice commands with me. Than, abou ton of technology. Ole took over an hour to explain to me the features of the car and to set up my phone and other voice commands with me. Than, about three months after I had the vehicle, he invited me to come back to see what technology I was using and once again explained to me the stuff I wasn't using. Very helpful! More