McKie Ford Lincoln

My daughter's Ford Focus would not start. On Sunday, we took the battery down and had it tested and found it was bad. The gentlemen at #Autozone was really nice. He noticed that the batt On Sunday, we took the battery down and had it tested and found it was bad. The gentlemen at #Autozone was really nice. He noticed that the battery was under warranty from Ford and advised us to take it to them to replace it. I went to #mckieford this morning to get a new one. I was told that it needed to be in the car. Okay, not happy, I went back and put the battery back in her car and was luckily able to get it jumped. We drove back to McKie Ford and I explained the situation. The person there told me I needed a receipt for the battery. I don't have the receipt because the battery is original to when I purchased the car. I have never asked a car dealership for a receipt for a battery when I made a purchase. #mckieford refused to honor the 100-month warranty on an OEM part from Ford Motor Company. So, the next time you buy a new car from any Ford Dealership, make sure to get a receipt for all the parts that may be under warranty, because they will not honor their warranty without it. Shame on you! More

Our salesman Rhette was one of the best we have ever had! He helped us program and set up everything among other things that needed to be done to get us out in one day. He was exceptional! He helped us program and set up everything among other things that needed to be done to get us out in one day. He was exceptional! More

Probally one of the best car dealerships that we have ever been to or done business with , family owned and operated they went above and beyond our expectations , would buy from again . ever been to or done business with , family owned and operated they went above and beyond our expectations , would buy from again . More

Great buyer experience, and appreciate the help provided by Matt Scott. Matt was both knowledgeable and helpful. I also appreciate the support I have received from the Mckie service center. Ed Hoffman by Matt Scott. Matt was both knowledgeable and helpful. I also appreciate the support I have received from the Mckie service center. Ed Hoffman More

Everything was easy and streamlined. Leo Joseph was great to work with and funny too!! Leo Joseph was great to work with and funny too!! More

Matt was great to work with! Very professional. Had everything ready when we picked up our Bronco! Very professional. Had everything ready when we picked up our Bronco! More

So I was on a snowmobile trip out to the Black Hills of SD. Around 10 miles east of Rapid City SD I began having trouble with my 2019 Ford f 150. So we pulled into McKie ford dealership to have them take a SD. Around 10 miles east of Rapid City SD I began having trouble with my 2019 Ford f 150. So we pulled into McKie ford dealership to have them take a look at it. To much my surprise very rude along with no customer service they told me in a nutshell to bad so sad. They wouldn't be looking at my pickup for about a month. I get it I'm on vacation with my cousins and uncle I don't and never expected to get right in. But you're telling me nothing you can do for 3-4 week's....WOW great customer service then I have a salesman hounding me and shadowing me wanting me to trade it in on a new pickup. No concern about our vacation just about making a buck I told him if I couldn't get service done at a Ford dealership on my Ford pickup I sure wouldn't buy another Ford especially from a dealership who expressed no dedication to a Ford owner and I asked him where the nearest GM dealership was located. Luckily there was another Ford dealership in Sturgis SD Scott Peterson Motors that brought me in right away considering I was on a trip passing through. They showed me there's still some people and businesses that care about people and have good customer support and service. More