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McKie Ford Lincoln
Rapid City, SD
54 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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54 Reviews of McKie Ford Lincoln
July 20, 2022
Our salesman Rhette was one of the best we have ever had! He helped us program and set up everything among other things that needed to be done to get us out in one day. He was exceptional! He helped us program and set up everything among other things that needed to be done to get us out in one day. He was exceptional! More
by melodylynn73
Employees Worked With
Leslie was great too!
July 12, 2022
Probally one of the best car dealerships that we have ever been to or done business with , family owned and operated they went above and beyond our expectations , would buy from again . ever been to or done business with , family owned and operated they went above and beyond our expectations , would buy from again . More
by guitarhal
Employees Worked With
Matt Scott
April 23, 2022
Great buyer experience, and appreciate the help provided by Matt Scott. Matt was both knowledgeable and helpful. I also appreciate the support I have received from the Mckie service center. Ed Hoffman by Matt Scott. Matt was both knowledgeable and helpful. I also appreciate the support I have received from the Mckie service center. Ed Hoffman More
by ehoffman160
Employees Worked With
Matt Scott
February 16, 2022
So I was on a snowmobile trip out to the Black Hills of SD. Around 10 miles east of Rapid City SD I began having trouble with my 2019 Ford f 150. So we pulled into McKie ford dealership to have them take a SD. Around 10 miles east of Rapid City SD I began having trouble with my 2019 Ford f 150. So we pulled into McKie ford dealership to have them take a look at it. To much my surprise very rude along with no customer service they told me in a nutshell to bad so sad. They wouldn't be looking at my pickup for about a month. I get it I'm on vacation with my cousins and uncle I don't and never expected to get right in. But you're telling me nothing you can do for 3-4 week's....WOW great customer service then I have a salesman hounding me and shadowing me wanting me to trade it in on a new pickup. No concern about our vacation just about making a buck I told him if I couldn't get service done at a Ford dealership on my Ford pickup I sure wouldn't buy another Ford especially from a dealership who expressed no dedication to a Ford owner and I asked him where the nearest GM dealership was located. Luckily there was another Ford dealership in Sturgis SD Scott Peterson Motors that brought me in right away considering I was on a trip passing through. They showed me there's still some people and businesses that care about people and have good customer support and service. More
by ntimd8r
Employees Worked With
Service Department
November 09, 2021
Leo was awesome to work with he was very professional and not pushy. He ask me several times if this is right pick up and was it going to meet my needs before the purchase. Thank you Leo and not pushy. He ask me several times if this is right pick up and was it going to meet my needs before the purchase. Thank you Leo More
by rspielmann
Employees Worked With
Leo
May 26, 2021
Unfortunate mistake on the dealers part caused an issue with our coolant line. Asked that the entire repair cost be absorbed, the dealer would only cover a portion. I still have yet to receive a call back with our coolant line. Asked that the entire repair cost be absorbed, the dealer would only cover a portion. I still have yet to receive a call back from the service manager. Terrible customer service. More
by C.harvey2313
Employees Worked With
Service
April 03, 2021
I purchase a used car yesterday for $5100. I made it four miles from the dealership when it overheated. I contacted the salesman immediately he advised not his problem. It took me three hours yesterday to ma miles from the dealership when it overheated. I contacted the salesman immediately he advised not his problem. It took me three hours yesterday to make it eight miles to my home. It is reasonable to assume a vehicle purchased would at minimum take you safely home after purchase. I don't feel my assumption expectation are outrageous. I believe Jeff Kappel was only concerned with his Commission instead of a satisfied customer. So after purchasing a vehicle oh, I effectively have a large paper weigh in my driveway. I assumed erroneously got a dealership would stand behind what they sold. Just like Dan Brehmer from Brehmer Auto did. Several years ago I purchase a used car from him. The day after purchase transmission started to slip. I contacted him immediately and he had me bring it right over. We then worked out a satisfactory arrangement treating that car for a different car of equal value. I was more than satisfied and honestly I assume but every dealership would have the same integrity and value their customers. I will not ever purchased another vehicle from Mickey Ford. I plan to advise any person and every person that I can to avoid McKie Ford for any purchase. More
by DustyHagen
Employees Worked With
Jeff Kappel
January 06, 2021
This is our second time purchasing from McKie. We were just looking and Cory helped us once again!! Cory is amazing he guided us throughout the process and helped us get the best vehicle for our needs. He just looking and Cory helped us once again!! Cory is amazing he guided us throughout the process and helped us get the best vehicle for our needs. He is honest and very respectful. You don’t find this in most salesmen. If you want a great salesman Cory is your man!!! More
by JLZ
Employees Worked With
Cory
