McKenna Volkswagen
Huntington Beach, CA
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163 Reviews of McKenna Volkswagen
I am a numerous time return customer to Mckenna Volkswagen. Granted I return because I find the quality of the vehicles to be superior. However, I return to "Mckenna" Huntington Beach because of Volkswagen. Granted I return because I find the quality of the vehicles to be superior. However, I return to "Mckenna" Huntington Beach because of Romy Bhardway. He always goes the extra mile in helping me find just the right car for just the right price that is within my budget. He makes me feel like he cares about me and not just about making a sale. He is very patient and does not rush me, I am not always the most prompt at making choices. I also appreciate that he is very knowledgeable about all cars. Even when I have considered trying a different make of vehicle; Romy talks me off the ledge and right back to Volkswagen where I belong. McKenna is very lucky to have him. More
I took my car in for DSG service and they had it done in a few hours (this service takes a while), they did a multipoint inspection and even washed my car. No sales pressure and very friendly atmosphere. a few hours (this service takes a while), they did a multipoint inspection and even washed my car. No sales pressure and very friendly atmosphere. They beat the price of all the other dealers I called. I will be taking my car back here in the future for any service needs. More
Summery for my visit to VW dealership McKenna Volkswagen 18711 Beach Blvd Huntington Beach, CA 92648 - The Worst customer services and rude to them customer never got back - They misleading information 18711 Beach Blvd Huntington Beach, CA 92648 - The Worst customer services and rude to them customer never got back - They misleading information ( technical and price) - Do not trust them don't give them your information they will run your credit with ask for permeation. This the worst dealership I deal with. went for national Jetta adv. for lease they 1st provide misleading technical information about the car itself then they misleading the price assuming what you can pay 2013 Jetta SE without the covenant package same as 2013 Passat S that was only a game to get me to the office to start taking my information to run your credit with ask for permeation or without explain what he will do so I stop give him any more information and don't run credit we only waiting for you to provide me with lease payment final numbers. Then he left to bring HIS MANAGER DEAN witch has no communication skills and unprofessional sales man 1st improper question he ask my would trad your 8 month baby with new car .my advised don't trust this business do to the VW in Irvine near to 5 FWY if convent for you or try any other VW dealership Thanks for time reading review. Emad More
Romy was a pleasure to work with. A friendly guy who knows his VW's. He wasn't pushy, just straightforward and honest. Cindy, the finance manager was also a pleasure to work with. The whole process was knows his VW's. He wasn't pushy, just straightforward and honest. Cindy, the finance manager was also a pleasure to work with. The whole process was painless and effortless. I'll make sure to refer my friends and family to McKenna VW in Huntington Beach! More
Romy was perfect in every way. This was my second purchase and my family has been going to him since 2005. I would highly recommend that if anybody is looking for a car, to go to him because he will purchase and my family has been going to him since 2005. I would highly recommend that if anybody is looking for a car, to go to him because he will take care of you in the kindness and friendliest way possible to make you feel right at home. More
The reason I keep coming back to McKenna VW HB is because they're all ABOUT THE CUSTOMER... They do all they can, within reason, to makesure your visit a one of a kind experience. Their inventory is more t they're all ABOUT THE CUSTOMER... They do all they can, within reason, to makesure your visit a one of a kind experience. Their inventory is more than sufficient and can satisfy most everybody needs. Plus with all the models in stock to choose from, you simply can't go wrong. Another great attribute that I appreciate is that their sales staff is friendly, knowlegeable and take a more consultative approach versus the hard line sell... I worked with Romy Lal who I consider one of the best at what he does. His job just doesn't end when you drive off the lot. He really cares about the decision you made and follows-up to ensure there is never a question or buyers remorse. He's just a real stand-up guy. I also would like to make mention and give kudos to the General Mgr Tam Nguyen... The guy really stands out when it comes to making sure the deal happens. Come to think about it, it just seems as though everybody at McKenna VW HB have a well defined focus and are driven by excellence. The buying public needs to feel confidant and know that they can trust and count on their dealership of choice. Well at McKenna VW HB that is never in question. Do yourself a favor when looking for a new or used automobile, get down to McKenna and feel the difference pride makes. More
Friendliest group of salesmen. The most efficient, customer focused sales process. Will strongly recommend to my friends and when considering future purchases of VW product will not go to any other de customer focused sales process. Will strongly recommend to my friends and when considering future purchases of VW product will not go to any other dealer. More
Romy and McKenna Volkswagen are the two reasons why I have bought my VW's in Huntington Beach since 2003. I have personally recommended and accompanied seven first-time new car buyers to McKenna. Why? have bought my VW's in Huntington Beach since 2003. I have personally recommended and accompanied seven first-time new car buyers to McKenna. Why? Because I knew they would be treated right and get the best deal for their car needs. The reason that I go there is because Romy gets to the bottom line quicker than any salesman I have ever dealt with and that is huge in my book. Romy is always working for the customer. His care and concern in getting you the right car for the best deal in a genuine manner is a rare find. His approach to car ownership goes beyond the current deal. Romy wants you to be so satisfied that you would have no hesitation in buying from him again. On Wednesday, April 24, I bought my second Passat from Romy. Wow, the new Passat is so awesome! It is truly a great car. When I left the dealership I knew every phase of the purchase was done correctly leaving me feeling completely satisfied. Romy speaks from his heart and quickly looks to meet your need with concise, informative insight for your car need. Mark More
This the fifth VW Jetta we have purchased from this dealership. We always return (100 miles round trip) to this dealership because of the excellent service department. Rick Hernandez is a knowledgeab dealership. We always return (100 miles round trip) to this dealership because of the excellent service department. Rick Hernandez is a knowledgeable, efficient and well qualified master mechanic and because of him we keep returning to McKenna Surf City VW. More