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McGrath Honda of Elgin
Elgin, IL
2,044 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,044 reviews
August 31, 2022
Maintenance service done timely and at estimated cost. Having service done here for years, I am confident it’s done right. When additional work turned up to be done, they gave me a courtesy lift home and Having service done here for years, I am confident it’s done right. When additional work turned up to be done, they gave me a courtesy lift home and back later, much appreciated. More
by Clutch
Employees Worked With
Austin Becker
August 26, 2022
Old faces, new faces, service personal did the the job they have been trained to do and they did it well. McGrath Elgin or St Charles are the only Honda dealerships I will deal with and have delt with for they have been trained to do and they did it well. McGrath Elgin or St Charles are the only Honda dealerships I will deal with and have delt with for 30 years. It will not be any different as long as we ownHonda products. More
by theschnarrs
Employees Worked With
Jerry Nepermann, Monika Krysinska, Dan McCormick, Darek Smorczewski
August 19, 2022
Very organized. Check-in for appointment and service levels were excellent. Comfortable waiting area and car wash was a nice extra. We intend to make McGrath Honda o Check-in for appointment and service levels were excellent. Comfortable waiting area and car wash was a nice extra. We intend to make McGrath Honda our go-to place. More
by wrfester
Employees Worked With
Monika Krysinska
August 18, 2022
Service agents and techs resolved my problems and got me back on the road as promised. I am a regular customer and would give McGrath Honda service my highest recommendation. back on the road as promised. I am a regular customer and would give McGrath Honda service my highest recommendation. More
by Pjhilbrich
Employees Worked With
Gerardo
August 15, 2022
McGrath Honda of Elgin has wonderful employees, both in the sales department and in the service area. I've always received excellent service here. Zane Martinez was absolutely fantastic when I purchased the sales department and in the service area. I've always received excellent service here. Zane Martinez was absolutely fantastic when I purchased my new vehicle. He was very knowledgeable, and worked hard to ensure I got the vehicle I wanted. More
by vdesalle
Employees Worked With
Zane Martinez
August 14, 2022
Sheki was personable, nice and was able to answer our questions with the purchase of a CPO CRV that was in transit to their dealership. The entire staff was professional and courteous and I would recomm questions with the purchase of a CPO CRV that was in transit to their dealership. The entire staff was professional and courteous and I would recommend going to their dealership if you are in the market for a Honda! More
by rstrueb44
Employees Worked With
August 12, 2022
I have always had a good service experience at McGrath Honda of Elgin, with Jerry Neppermann before and Luis Varela this time; friendly, competent and on time. Honda of Elgin, with Jerry Neppermann before and Luis Varela this time; friendly, competent and on time. More
by hprangl
Employees Worked With
Luis Varela, Jerry Neppermann
August 12, 2022
When I pulled in I was glad to see that Jerry Nepermann would be my service consultant. As in prior experiences with Jerry he was friendly, courteous, and professional as we discussed my service needs. J would be my service consultant. As in prior experiences with Jerry he was friendly, courteous, and professional as we discussed my service needs. Jerry is thorough but not pushy, which I appreciate. The waiting area at McGrath Honda Elgin is second to none and the service on my CR-V was completed in a timely manner and to my complete satisfaction. More
by craigmcc
Employees Worked With
Jerry Nepermann
