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McGrath Honda of Elgin

Elgin, IL

4.8
2,043 Reviews
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2020 N Randall Rd

Elgin, IL

60123

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Showing 2,043 reviews

June 29, 2023

Jeff told me first told me done within 3 hrs but found from technician that be done tomorrow.provide transportation both way. I think the other person give me the key of my car forget to give me copy of More

by raju13
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jeff & Luis
June 19, 2023

Always a pleasure coming here. Staff is super friendly, Work was done quickly. Car wash was not working that day but all in all always nice to there! More

by Monica AO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LUIS service advisor
June 19, 2023

Jason Goldman in the service department is what true customer service is all about! I always feel like i’m getting personalized care. Never rushed. Jason is very professional and reliable and I trust hi More

by kimela12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Goldman - Service Department
June 17, 2023

Service advisor Monika was fabulous. She was thorough while explaining the service my car needed. I asked her about touch up painting (which I had not mentioned to any one else) ; we wal More

by Gail
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monika, a shuttle driver whose name I didn't catch, Victor
June 16, 2023

I've been here a few times now and the service has always been great. Parts are here, any work done was explained, and pricing is good. This is a very good dealership. More

by bake52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Goldman - Service Advisor
May 31, 2023

Experts. .great customer services. Nice waiting room. Reasonable wait time. Car wash included. Fair price More

by Maryschlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept...jerry
May 24, 2023

Great service and sales people, my sales guy guided me through the new car purchase . Thanks to Jesus Sosa. More

by Gryhead94
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesus Sosa
May 20, 2023

Austin Becker took care of me today. He isbthe best! The best service to date! More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Becker
May 19, 2023

Oil change service was speedy and I was informed about needed fluid changes. In addition, I stopped in to have my tires checked a few weeks ago...staff was concerned and "patched" my tire. I would rec More

by sjvanderberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry, Jason
May 18, 2023

Oil Chnage service was speedy and within the 1. 25 hour estimate. I have the 'McGrath" service warranty and there was some confusion on what is included (oil changes, yes. Air filters, TBD). More

by brian.nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Murry C.
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