Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
McGrath Honda of Elgin
Elgin, IL
2,075 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 2,075 reviews
April 05, 2025
I needed the reset code for my navigation system. The information should have been in my car or owners manual but it was not . The multiple members of the service department tried everything they c The information should have been in my car or owners manual but it was not . The multiple members of the service department tried everything they could think of to solve my problem. The only solution was to pull the system to get the serial number. When I decided it was my only option, the costs were explained to me. In addition to obtaining the needed information and resetting my system, my car had a full inspection. This was appreciated. More
by kenb1960
Employees Worked With
Multiple service people
April 03, 2025
I received excellent service at. McGrath Honda and would highly recommend them! They take plenty of time with their customers and explain everything thoroughly. Vitalli, my salesman McGrath Honda and would highly recommend them! They take plenty of time with their customers and explain everything thoroughly. Vitalli, my salesman was excellent. More
by mebraun1
Employees Worked With
Vitalli and Mario
March 30, 2025
I needed an oil change. Called on Saturday morning and was scheduled immediately. On arrival Noki the service manager was fast and courteous. I had a couple of questions whi Called on Saturday morning and was scheduled immediately. On arrival Noki the service manager was fast and courteous. I had a couple of questions which he answered quickly and completely. Very good service experience. More
by dkurlinkus
Employees Worked With
Service Department—noki
March 22, 2025
Jerry Nepermann was a pleasure to work with! Not sure why the tech recommended rear differential service on my FWD vehicle - and questioned source of oil leak when last 3 LOFs were done there. Not sure why the tech recommended rear differential service on my FWD vehicle - and questioned source of oil leak when last 3 LOFs were done there. More
by peter1knott
Employees Worked With
Jerry Nepermann
March 15, 2025
The service staff was courteous, helpful and professional. That has been my experience with McGrath Honda of Elgin when servicing my 2019 Honda CrV for several years and now again with my new 2 professional. That has been my experience with McGrath Honda of Elgin when servicing my 2019 Honda CrV for several years and now again with my new 2025 Honda CrV Hybrid Sport L. And the bonus was my car was ready early. Thank you! More
by cnewman54
Employees Worked With
Bryan Couture - service
