McGrath Honda of Elgin

Baited in, wasted an 80 mile drive Salesperson assured me a vehicle was in inventory. I let him know I'd be comin in two days later. After driving 40 miles turns out the car was NEVER a Salesperson assured me a vehicle was in inventory. I let him know I'd be comin in two days later. After driving 40 miles turns out the car was NEVER available, it never passed inspection. To quote the salesperson, Robin, he says "yes it's here. Great vehicle, great price". When talking to the manager about my wasted time, gas, and hopes for my 16 year old getting her 1st vehicle with a stone cold face says "what do you what me to do?" No empathy, nothing. Totally baited us in thinking we'd look at the same vehicle in a newer model. More

Helen from. Pingree Grove My salesman was Darek, very knowledge in Honda product. He was not pushy, very easy going personally. I got a good deal and I'm very happy with my My salesman was Darek, very knowledge in Honda product. He was not pushy, very easy going personally. I got a good deal and I'm very happy with my brand new HR-V it was excellent experience.. More

My best car buying experience ever ! When you shopping for honda , McGrath Honda in Elgin is the place to go. Long story short - Kevin Schwartz was our sales person and thanks to him , e When you shopping for honda , McGrath Honda in Elgin is the place to go. Long story short - Kevin Schwartz was our sales person and thanks to him , everything in whole process went nice and smooth , from test drive to price negotiations . What's most important , we get great deal on Honda Pilot ! Thank you Kevin one more time and thank you Anis from finance for the lowest interest rate possible ! More

Waste of time and dishonest dealings This dealership doesn’t seem to train their salespeople how to write contracts with any kind of a contingency for refusing purchase if repairs are ina This dealership doesn’t seem to train their salespeople how to write contracts with any kind of a contingency for refusing purchase if repairs are inadequate, or not as specified. Also, if you expect safety and certification specs to be observed, go elsewhere. Any used car at this dealer is likely to need something. We called ahead and drove-in from out-of-state to consider a 4 year old car with over 50K miles that was placed for sale many weeks earlier. An obvious safety problem hadn’t been repaired even though the car was supposedly certificated. Also, the exterior had at least a dozen large scuffs and small scratches even though the salesperson insisted that they detailed and buff cars when they come in and again after purchase. Jason’s idea of negotiating was to accept our offer twice, and recant his agreement to complete the specified repairs twice. Then, his idea of closing the deal was to ask us how we wanted to pay for the car, and shoving a contract that included $699 in non-negotiable “accessories” like “glass etching” to track the car if stolen. Honest salespeople will tell you that dealerships don’t do these things before they advertise a car because this raises the cost which would make the dealership look less competitive. Used cars may have etching, or rust and sound reduction undercoating, or fabric guard because the previous car owner purchased these in which case, the next dealer shouldn’t be charging for them again. The salesman’s insistence that these were already on the car and non-negotiable was not only unethical, but a type of illegal “bait and switch” because this raised the advertised base price of the car. Any dealership with these sales tactics shouldn’t be trusted. Buyers beware of their rebuttals. Our experience was exactly as described. More

Would do business with again I went in and purchased a vehicle from Anthony Juliano. He was a great sales consultant to work with. I went over my expectations during the purchase I went in and purchased a vehicle from Anthony Juliano. He was a great sales consultant to work with. I went over my expectations during the purchase, and I never got the usual high pressure sales pitch or agenda. The entire staff was friendly. The dealership itself is clean, and modern. I wouldn't hesitate to purchase another vehicle from this location. Thanks for the new 2017 Civic hatchback sport, Anthony! More

Service with a Smile! Anthony Juliano has excellent communication skills that helped make my car buying experience a breeze. He was easy to talk to which allowed for honest Anthony Juliano has excellent communication skills that helped make my car buying experience a breeze. He was easy to talk to which allowed for honest dialogue about what I was looking for in a new car. Second car I've purchased from McGrath Honda in Elgin. I would recommend this dealership, this salesman, and this service department to everyone. Ask for Anthony, you won't be disappointed!! More

Tony Otero is amazing! Hi Tony, I want to tell you how much I appreciate all your help. I had put off buying a car, dreading the generally pushy process... You however, Hi Tony, I want to tell you how much I appreciate all your help. I had put off buying a car, dreading the generally pushy process... You however, made it a really great experience!!! Your willingness to continue to assist me after the sale is so impressive and is second to none.! Thank you, Lynnette More

Great service! Anthony helped us picking out our new car a few months back. We had a very good experience, he made sure we were happy every step of the way. Everyon Anthony helped us picking out our new car a few months back. We had a very good experience, he made sure we were happy every step of the way. Everyone was very friendly and made the process very easy and comfortable. More

"Anthony Julliano "-Vivian I got Honda Insights a few month ago from Anthony Julliano at McGrath. He was a great to deal with. He gave us several choices with super knowledge an I got Honda Insights a few month ago from Anthony Julliano at McGrath. He was a great to deal with. He gave us several choices with super knowledge and right information. I am so happy that I got a perfect car with a good price. I appreciate again to Anthony Julliano who made us have a good choice. Also, McGrath a trustful and a good dealership! More

Great experience! I recently bought a pre-owned vehicle from McGrath Honda in Elgin and had a very nice experience! I felt it is worth putting out there because if you I recently bought a pre-owned vehicle from McGrath Honda in Elgin and had a very nice experience! I felt it is worth putting out there because if you are anything like me, the thought of walking into a car dealership and getting stalked by a salesperson and all the nonsense that goes with the stereotype makes me crazy! LOL BUT...I have to say, I have nothing but great things to say about my experience at McGrath Honda - from beginning to end! Anthony Juliano was our salesperson - I was upfront with him, told him I was only there to look at 1 particular vehicle I found in their inventory. Anthony was pleasant, east to talk to, thorough, and really did a great job! I went to another dealer to look at the exact same model of the car, in the color that I preferred, but their customer service was horrible and I absolutely did not trust the information I was given so for me it was a no-brainer and chose McGrath - and it's a beautiful dealership, oh and they have good coffee :)) More